Biamond Pope
Bainbridge
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
4
4
years of professional experience
Work History
Assistant Manager of Operations
McDonalds
1916 Capital Circle
12.2024 - Current
- Streamlined daily operations, enhancing workflow efficiency and service speed.
- Trained and mentored team members, fostering a collaborative work environment.
- Analyzed customer feedback to identify service improvement opportunities.
- Implemented operational best practices, improving consistency in food quality and safety standards.
- Led training initiatives on new procedures and systems for operational excellence.
- Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
- Coordinated with General Manager in different operational issues and promotional activities.
General Manager
Consolidated burger holding
Quincy, Florida
08.2023 - 12.2024
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Ensured compliance with local health department regulations regarding food safety standards.
Health Information Management Specialist
Memorial Hospital and Manor
Bainbridge, Georgia
12.2021 - 08.2023
- Ensuring that patients' medical records are accurate, complete, and timely. Managing and maintaining databases. Ensuring the confidentiality of sensitive patient information by making sure that only those directly involved with a patient's care are able to access the records.
- Conducted audits to ensure accuracy of patient data and compliance with HIPAA guidelines.
- Generated reports on patient demographics, diagnoses, treatments, outcomes, charges. from EHR database.
- Maintained up-to-date knowledge of relevant laws governing healthcare privacy and security practices.
Education
Associate of Science - Medical Assisting
Ultimate Medical Academy
Clearwater, Florida11.2020
High School Diploma - undefined
Bainbridge High School
Bainbridge, Georgia05.2017
Skills
- Project Management
- Workflow Planning
- Sales
- P&L Management
- Data review
- Team Leadership
- Staff Training and Development
Timeline
Assistant Manager of Operations
McDonalds
12.2024 - Current
General Manager
Consolidated burger holding
08.2023 - 12.2024
Health Information Management Specialist
Memorial Hospital and Manor
12.2021 - 08.2023
Associate of Science - Medical Assisting
Ultimate Medical Academy
High School Diploma - undefined
Bainbridge High School