Bianca Leon
Cartersville
Summary
Sharp and energetic, successful at troubleshooting and handling customer support quickly. Bilingual and well-active listening and interpersonal skills. Dedicated customer Service providing exceptional customer service through active listening and problem solving.
Overview
1
1
year of professional experience
Work History
Customer Support
Customer Service Associate
01.2023 - 12.2023
- Worked well in a team setting,providing support and guidance.
- Managed time efficiently in order to complete all task with others.
- Cultivated interpersonal skills by building positive relationship with others.
- Enhanced customer satisfaction by efficiently resolving complex issues and providing timely solutions.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used strong analytical and problem-solving skills ro develop effective solutions for challenging situations .
Education
No Degree - Health
Georgia Cyber Academy
Atlanta, GA05.2024
Skills
- Customer Relationship Management
- Customer Engagement
- Customer Needs Assessments
- Corrective Actions
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Customer Support
Customer Service Associate
01.2023 - 12.2023
No Degree - Health
Georgia Cyber Academy
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