Bianca Williams
Marietta
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
3
3
years of professional experience
Work History
Sales Associate
Foot Locker
07.2015 - 01.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
Charlotte Russe
01.2014 - 07.2015
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Retail Keyholder
Abercombie & Fitch
08.2013 - 01.2014
- Stored security alarm codes and keys and made routine code changes.
- Performed category maintenance by rotating products according to company product rotation policy.
- Utilized product information and sampling to educate customers and assist in product selections.
- Contributed ideas for marketing campaigns leading to increased foot traffic and revenue generation.
Dressing Room Attendant
Marshalls
09.2012 - 07.2013
- Assisted in maintaining safe work environment for team members and guests through visual inspection of common areas during shift.
- Handled hazardous cleaning supplies to remove dirt, dust, grease, and film from surfaces according to proper procedures and labeling.
- Preserved cleaning equipment and reported maintenance deficiencies or irregularities to supervisor.
- Practiced safe work habits, wore protective safety equipment and followed MSDS and OSHA standards to maximize safety and prevent accidents.
Education
High School Diploma -
Indian River High School
Chesapeake, VA06-2012
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Timeline
Sales Associate
Foot Locker
07.2015 - 01.2016
Sales Associate
Charlotte Russe
01.2014 - 07.2015
Retail Keyholder
Abercombie & Fitch
08.2013 - 01.2014
Dressing Room Attendant
Marshalls
09.2012 - 07.2013
High School Diploma -
Indian River High School
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