Summary
Overview
Work History
Education
Skills
Timeline
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Bisceglia Pierce

Columbus,GA

Summary

Dynamic professional with a strong work ethic and reliability, experienced as a Non-Emergency Transportation Driver at New Horizon Behavioral Health. Enhanced passenger satisfaction through efficient service and adaptive decision-making. Proven ability to foster community relations and maintain accurate records, ensuring compliance and operational excellence.

Experienced with providing dependable transportation services for non-emergency situations. Utilizes effective route planning and time management to ensure punctual arrivals and departures. Track record of maintaining high levels of client satisfaction through strong communication and professional driving skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

15
15
years of professional experience

Work History

Non-Emergency Transportation Driver

New Horizon Behavioral Health
11.2023 - Current
  • Contributed in establishing strong community relations through consistent professionalism during interactions with local healthcare providers.
  • Enhanced passenger satisfaction by providing timely and efficient transportation services.
  • Completed detailed logs of each trip, ensuring accurate record-keeping for company purposes and regulatory compliance.
  • Demonstrated flexibility in adapting routes based on traffic conditions or unexpected events, ensuring a smooth passenger experience.
  • Expanded knowledge in relevant areas such as medical equipment usage to provide better assistance to clients when required.

Clerk

Jay Cees Consultants
01.2020 - 10.2023
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
  • Maintained organized files and stocked supplies to support team needs and maximize performance.
  • Managed incoming calls and correspondence professionally, ensuring timely responses to clients and colleagues alike.
  • Maintained an organized and clean office environment to boost staff productivity and overall morale.

Retail Sales Associate

Walmart
06.2020 - 03.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.

School Activity Leader

Columbus Parks and Recreation
04.2010 - 06.2018
  • Promoted healthy lifestyles by incorporating physical fitness components into daily activities or special events where appropriate.
  • Coordinated with external partners, such as local businesses or organizations, to secure sponsorships and resources for school activities.
  • Evaluated program effectiveness using feedback from students, parents, teachers, ensuring continuous improvement in activity offerings.
  • Implemented creative approaches to problem-solving, resolving conflicts among students during activities effectively.

Education

High School Diploma -

Spencer High School
Columbus, GA
05-2001

Skills

  • Strong work ethic
  • Reliability and punctuality
  • Adaptive decision making
  • Customer service
  • Attention to detail

Timeline

Non-Emergency Transportation Driver

New Horizon Behavioral Health
11.2023 - Current

Retail Sales Associate

Walmart
06.2020 - 03.2022

Clerk

Jay Cees Consultants
01.2020 - 10.2023

School Activity Leader

Columbus Parks and Recreation
04.2010 - 06.2018

High School Diploma -

Spencer High School

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Bisceglia Pierce