Blaine Lockley
Lyons
Summary
Detail-oriented manager with strong problem-solving skills expertise in customer service, inventory management, and team development. Known for optimizing store operations and enhancing team performance through effective communication and scheduling. Highly motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
Tractor Supply Co
Store Manager
Swainsboro
05.2021 - Current
- Driving sales and delivering legendary customer service through our GURA process
- Recruiting, hiring, developing and retaining team members
- Managed daily operations, including cash management, bank deposits, and opening and closing requirements, while maintaining a clean and safe environment.
- Scheduled, organized, and planned daily activities for team members to optimize store operations.
- Problem solving and conflict resolution for both team members and customers.
- Manage the daily merchandise flow to ensure adequate in-stock and inventory controls.
- Communicated company processes, policies, and directives to ensure team alignment and compliance.
Store Manager
Aaron's Sales
Vidalia
01.2010 - 12.2020
- Drove store growth and achieved profit goals through targeted strategies.
- Oversaw daily store operations and ensured adherence to company policies.
- Recruited, hired, trained and supervised staff on customer service best practices and operational procedures.
- Oversaw inventory levels to maintain product availability and reduce shortages.
- Managed escalated customer inquiries and resolved disputes effectively.
- Coordinated deliveries and logistics for on-time product distribution.
- Created and monitored reports to track shipment progress, delivery times, and costs associated with transport.
Education
High School Diploma -
Toombs Co High School
Lyons, GASkills
- Inventory management
- Customer service
- Problem solving
- Attention to detail
- Time management
- Multitasking Abilities
- Dependable and punctual
- Self-Directed
- Team development
- Process communication
- Adaptable in fast pace
Accomplishments
- Operator of the Year 2024
- Districts Lowest Inventory Loss Results 3 years consecutively
- Lowest Team Turnover 3 years consecutively
- Team Member/Workplace incident free 3 years
References
Misty Mackinnon
Territory Manager Tractor Supply Co
912-245-3680
Eric Taylor
Store Manager Aaron's Sales
912-805-9598
Timeline
Tractor Supply Co
Store Manager
05.2021 - Current
Store Manager
Aaron's Sales
01.2010 - 12.2020
High School Diploma -
Toombs Co High School