Results-driven professional with expertise in business planning and budgeting, market analysis, and sales strategy. Proven ability to cultivate client relationships and develop effective solutions that enhance customer engagement and drive profitability.
Overview
15
15
years of professional experience
Work History
Owner/Operator
Liftman Maintenance and Services
Douglasville
01.2022 - 12.2025
Managed daily operations, including staff oversight, sales, inventory, and accounting.
Created business plan and budget to drive profitability and operational efficiency.
Designed pricing models to boost competitiveness and achieve profitability targets.
Developed sales strategies to boost product visibility and increase customer engagement.
Analyzed market trends and customer feedback to identify growth opportunities.
Supervised staff to ensure consistent high-quality service delivery.
Promoted positive customer service through timely shipments and issue resolution.
Built relationships with key clients to ensure sustained business partnerships.
Regional Karate Instructor/Manager of Business Development and Sales
Young Champions/Champions in Motion
Raleigh
09.2010 - 12.2022
Instructed martial arts classes, enhancing students' skills and fostering a love for the discipline.
Developed lesson plans that emphasized techniques, discipline, and respect.
Organized and supervised tournaments, showcasing students' skills and promoting community engagement.
Mentored junior instructors to improve teaching techniques and classroom management.
Ensured adherence to safety protocols during training sessions.
Fostered a positive learning environment promoting personal growth.
Maintained accurate records of student progress and attendance, ensuring tailored instruction and support.
Collaborated with instructors on curriculum design and implementation strategies.
Education
Associate of Arts - Business Administration
Johnston Community College
Smithfield, NC
06-2013
Skills
Operational efficiency
Business planning
Market analysis
Customer engagement
Supply chain management
Problem solving and negotiation
Staff training
Timeline
Owner/Operator
Liftman Maintenance and Services
01.2022 - 12.2025
Regional Karate Instructor/Manager of Business Development and Sales