Customer Service professional with a diverse background in hospitality, dental coordination, and
marketing, demonstrating a strong ability to engage and build rapport with clients. Proficient in
managing social media platforms and executing marketing strategies, while maintaining excellent
organizational and time management skills. Committed to enhancing customer experiences through
effective communication and teamwork, with a focus on developing innovative solutions to meet
client needs.
• Certified as a dental assistant and CPR certified.
• Built rapport with patients to understand their needs and present care options.
• Coordinated new patient intake, insurance verification, and scheduling.
• Managed marketing initiatives, including creating social media content and website updates
• Assisted with front desk and back-office duties, including patient payments and care coordination.
• Excelled as a treatment consultant, presenting major treatment plans and financial options to
patients.
-Patient Care
-Team Collaboration
-Data Entry
-Customer Engagement
-Scheduling
-Adaptability
-Organizational Skills
-Critical Thinking
-Leadership
-Technical Support
-Customer Loyalty
-Social Media Management
-Brand Development