Summary
Overview
Work History
Education
Skills
Timeline
Generic

Blakely Harness

Cartersville

Summary

Customer Service professional with a diverse background in hospitality, dental coordination, and
marketing, demonstrating a strong ability to engage and build rapport with clients. Proficient in
managing social media platforms and executing marketing strategies, while maintaining excellent
organizational and time management skills. Committed to enhancing customer experiences through
effective communication and teamwork, with a focus on developing innovative solutions to meet
client needs.

Overview

2
2
years of professional experience

Work History

Medical Sales Representative

Medbridge Healthcare
12.2024 - 03.2025
  • Increased sales revenue by consistently meeting and exceeding sales targets through strong relationship building and product knowledge.
  • Developed key relationships with medical professionals, leading to consistent referrals and increased customer base.
  • Boosted sales performance through effective negotiation skills, customizing pricing plans according to client budgets while maintaining profitability.
  • Consistently surpassed quarterly quotas by identifying key decision-makers within target organizations and tailoring sales pitches accordingly.
  • Completed thorough competitor analysis to understand market trends and identify areas of opportunity for growth.
  • Provided exceptional customer service by addressing concerns promptly and offering tailored solutions, fostering customer loyalty.

Dental Assistant/Patient Coordinator

Sullivan Dental Partners
04.2023 - 12.2024

• Certified as a dental assistant and CPR certified.
• Built rapport with patients to understand their needs and present care options.
• Coordinated new patient intake, insurance verification, and scheduling.
• Managed marketing initiatives, including creating social media content and website updates
• Assisted with front desk and back-office duties, including patient payments and care coordination.
• Excelled as a treatment consultant, presenting major treatment plans and financial options to
patients.

  • Accurately entered patient clinical data into computer to update charts.
  • Built trusting relationships with patients through empathetic listening, clear communication, and genuine care for their wellbeing.
  • Assisted in creating customized treatment plans based on each patient''s unique needs, fostering increased case acceptance rates.
  • Contributed to practice growth by participating in community dental health programs and education.

Education

Dental Assisting -

South College
Nashville, TN
06.2023

Skills

    -Patient Care
    -Team Collaboration
    -Data Entry
    -Customer Engagement
    -Scheduling
    -Adaptability
    -Organizational Skills
    -Critical Thinking
    -Leadership
    -Technical Support
    -Customer Loyalty
    -Social Media Management
    -Brand Development

Timeline

Medical Sales Representative

Medbridge Healthcare
12.2024 - 03.2025

Dental Assistant/Patient Coordinator

Sullivan Dental Partners
04.2023 - 12.2024

Dental Assisting -

South College
Blakely Harness