Blanca Lopez
Dawsonville
Summary
Proven Sales Associate with a track record of exceeding sales goals by leveraging exceptional communication skills and bilingual abilities. At TalMoreWireless, I excelled in client account management and customer engagement, consistently enhancing client relationships and driving business growth. Skilled in multitasking and problem-solving, I bring dependability and a positive impact to any team.
Overview
7
7
years of professional experience
Work History
Sales Associate
TalMoreWireless (Metro By T-Mobile)
09.2023 - Current
- Excellent understanding of sales tactics and marketing strategies
- Great Customer Service
- Exceptional Communication skills with customers and co-workers
- Answer calls from customer inquiring about services and products
- Strive to meet a monthly goal of sales
- Input all customers’ information into computer system keeping confidentiality in mind at all time
- Conformable with learning new promotions and service plan company provides
- Achieved daily sales goal by cross selling and promoting additional products and services
- Collaborated with managers, team members, and vendors to achieve the company’s
- Built maintained strong client relationships to ensure leads, future business and maximum productivity
- Opened and closed store independently, when needed.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Sales Associate
S&H Communications (Metro By T-Mobile)
10.2017 - 04.2023
- Excellent understanding of sales tactics and marketing strategies
- Great Customer Service
- Exceptional Communication skills with customers and co-workers
- Answer calls from customer inquiring about services and products
- Strive to meet a monthly goal of sales
- Input all customers’ information into computer system keeping confidentiality in mind at all time
- Conformable with learning new promotions and service plan company provides
- Achieved daily sales goal by cross selling and promoting additional products and services
- Collaborated with managers, team members, and vendors to achieve the company’s
- Built maintained strong client relationships to ensure leads, future business and maximum productivity
- Opened and closed store independently, when needed.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Education
High School Diploma -
Dawson County High School
Dawsonville, GA05.2016
Skills
- Bilingual
- Communication Skill
- Multitasking
- Organization
- Imitative and problem solving abilities
- Dependability
- Cash Handling Accuracy
- Customer Service
- Positive Customer Engagement
- Client Account Management
- Order Processing
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
TalMoreWireless (Metro By T-Mobile)
09.2023 - Current
Sales Associate
S&H Communications (Metro By T-Mobile)
10.2017 - 04.2023
High School Diploma -
Dawson County High School
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