Bobby Benton

• Provided friendly customer service in fast-paced dining environment, enhancing guest satisfaction.
• Served food promptly, contributing to positive guest experiences.
• Performed cashier duties such as taking orders, collecting payments and providing change.
• Prepared and assembled food items according to company standards.
• Collaborated with team members to ensure smooth operations at all times.
• Assisted with training new crew members on operational procedures and standards.
• Executed opening and closing tasks, ensuring efficient workstation setup, cleanliness, and supply availability.
• Operated kitchen equipment safely and efficiently during shifts.
• Followed safety protocols to ensure a safe working environment for all staff.

• Supervised team members during shifts, enhancing operational efficiency and team cohesion.
• Trained new employees on food safety and customer service standards to ensure compliance and improve customer satisfaction.
• Coordinated team schedules to maintain adequate staffing levels.
• Enforced health and safety regulations in the workplace daily.
• Conducted quality checks on food preparation to meet company standards.
• Managed inventory levels and restocked supplies regularly.
• Assisted customers with orders and resolved any service issues.
• Communicated with upper management about shift performance and challenges.
• Cultivated positive working relationships with staff, customers, and vendors, fostering a collaborative work environment.

Ecolab Inc. is a leading manufacturer of cleaning solutions for businesses and consumers with operations across the U.S, Canada, and Europe. Our purpose is to make the planet cleaner, safer, and more productive. To fulfill our purpose, we focus on understanding and solving cleaning needs for consumers, as well as business customers across a variety of segments including transportation, industrial, institutional, and food & beverage. We also have a strong presence in the consumer-packaged goods (CPG) segment, where we develop products to help consumers and businesses maintain a clean and safe environment. Our products can be found online and at retail shelves at outlets like Home Depot, Amazon, Lowe’s, Ace Hardware, Grainger, HD Supply, Walmart, and many others. We market our products under well recognized and established brand names, such as Ecolab®, Enforcer®, Misty®, TimeMist®, TimeWick, and Country Vet®. Ecolab was founded in 1937 and is headquartered in Atlanta, GA. In 2021, Ecolab became the official cleaning partner of Atlanta United FC.

Requirements:

Responsibilities:

• Operated independently in self-directed environment to meet operational goals.
• Conducted daily pre-shift forklift inspections to ensure safe operation.
• Pre-shift area inspection to understand current and future needs for the shift (especially from production team).
• Reported production risks to coworkers and manager for prompt resolution.
• Operate lift safely and effectively to maintain flow of materials to meet the customer demand.
• Immediately report and assist in investigating any incidents observed.

• Coordinated transportation for Medicaid members, ensuring timely and accurate arrangements for each customer.
• Developed strategies for improving customer service satisfaction levels.
• Developed customer service training materials for new employees.
• Developed effective strategies for improving customer service standards.

• Verified accuracy of customer food orders to enhance satisfaction and reduce errors.
• Maintained cleanliness and sanitation of front line, lobby, and bathrooms to uphold health standards and improve customer experience.
• Responsible for placing food orders through the drive thru

• Verified accuracy of customer food orders, enhancing overall dining experience.
• Executed food orders at drive-thru window, ensuring timely service and customer satisfaction.
• Sustained cleanliness and sanitation of front line, lobby, and bathrooms, promoting health and safety standards.

• Verified customer food orders included all correct items, enhancing customer satisfaction.
• Placed food orders through the drive thru, ensuring accuracy and efficiency.
• Cleaned and sanitized front line, lobby, and bathrooms to maintain a welcoming environment for customers.