Bonnie Esquivel
Pass Christian
Summary
Reliable team player with experience in customer support and operations. Skilled in managing inquiries and ensuring timely service, while maintaining organization and cleanliness. Committed to fostering collaboration and enhancing overall guest satisfaction.
Overview
6
6
years of professional experience
Work History
Valet
Silver Slipper Casino
02.2024 - 03.2026
- Provided exceptional customer service to enhance guest experience during vehicle retrieval and parking.
- Managed vehicle flow efficiently, ensuring timely service for incoming and outgoing guests.
- Maintained cleanliness and organization of parking areas to promote safety and accessibility.
- Assisted in training new staff on operational procedures and customer interaction standards.
Office Assistant
Gulf Grove Apartments
04.2022 - 05.2023
- Managed tenant inquiries and resolved issues to enhance resident satisfaction.
- Coordinated maintenance requests and ensured timely completion of repairs.
- Assisted in the preparation of leasing documents and maintained accurate records.
- Organized community events to foster resident engagement and community spirit.
Prep Cook
Claiborne Hill Supermarket
10.2021 - 02.2022
- Prepared ingredients by washing, chopping, and measuring to ensure quality and consistency in food preparation.
- Assisted chefs in cooking meals, following recipes to maintain food safety standards and presentation guidelines.
- Organized kitchen stations and maintained cleanliness to enhance workflow efficiency during peak service hours.
- Monitored inventory levels, restocking supplies proactively to minimize disruptions in kitchen operations.
Busser
Olive Garden Restaurant
04.2020 - 03.2021
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Assisted servers in delivering food and beverages promptly, ensuring customer satisfaction.
- Cleared and reset tables efficiently to prepare for new guests, optimizing turnover rates.
- Collaborated with kitchen staff to manage dish returns and maintain workflow efficiency.
Education
High School Diploma -
Bay High School
Bay Saint Louis, MS05-2014
Skills
- Customer service and support
- Customer communication
- Efficient work ethic
- Patience and composure
- Strong communication skills
- Problem-solving
- Clean driving record
- Team collaboration
- Reliability and punctuality
- Valid Driver's license
- Professional appearance
- Attention to detail
- Multitasking and organization
- Team player mentality
- Time management
- Quick decision making
Timeline
Valet
Silver Slipper Casino
02.2024 - 03.2026
Office Assistant
Gulf Grove Apartments
04.2022 - 05.2023
Prep Cook
Claiborne Hill Supermarket
10.2021 - 02.2022
Busser
Olive Garden Restaurant
04.2020 - 03.2021
High School Diploma -
Bay High School