Summary
Overview
Work History
Education
Skills
Timeline
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Bowen Adams

Jackson Ga

Summary

Dynamic Guest Specialist with a proven track record at Captain D's Seafood Restaurants, excelling in customer relations and issue resolution. Leveraged strong empathy and exceptional communication skills to enhance guest experiences, creating memorable moments and fostering partnerships with local businesses to attract new clientele. Detail-oriented and adaptable, committed to continuous service improvement.

Overview

2
2
years of professional experience

Work History

Guest Specialist/Cook Operator

Captain Ds Seafood Restaurants
04.2023 - Current
  • Greeted incoming customers and offered immediate assistance.
  • Actively sought feedback from guests upon departure, using this information to make continuous improvements in service quality.
  • Created memorable moments for guests celebrating special occasions through thoughtful gestures such as complimentary upgrades or personalized amenities.
  • Built strong relationships with local businesses to create unique packages for out-of-town visitors, attracting new clientele.

Education

Mary Persons High School
Forsyth, GA

Skills

  • Strong empathy
  • Exceptional communication
  • Customer relations
  • Guest relations
  • Customer service
  • Computer skills
  • Verbal and written communication
  • Detail-oriented
  • Flexible schedule
  • Guest accommodations
  • Issue resolution

Timeline

Guest Specialist/Cook Operator

Captain Ds Seafood Restaurants
04.2023 - Current

Mary Persons High School

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Bowen Adams