Bradley Bates
Athens
Summary
Dynamic professional with a proven track record at Chick-fil-A, adept in workflow optimization and problem-solving. Excelled in roles requiring exceptional teamwork, collaboration, and communication skills. Demonstrated ability to enhance team efficiency and customer satisfaction through effective leadership and IT support. Specialized in maintaining up-to-date technology systems and fostering cooperative relationships to achieve organizational goals.
Overview
5
5
years of professional experience
Work History
Team Member
Chick-fil-A
01.2024 - Current
- Contributed to team success by completing jobs quickly and accurately.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Maintained productive, efficient approach to all tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Operated register to process payments and collect cash payment for order totals.
- Developed strong cooperative relationships with coworkers and managers.
Team Leader Manager
Chick-fil-A
07.2022 - Current
- Identified and corrected deficient performance and behaviors to achieve maximum productivity.
- Led employee relations through effective communication, coaching, training, and development.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
IT Assistant
Wayne County Board Of Education
01.2021 - 07.2022
- Responded to queries on phone, via email or through IT ticketing system.
- Reviewed system and network performance to make proactive adjustments based on established IT policies.
- Maintained current software licenses and patched applications to stay up-to-date with latest features.
- Installed and configured software and hardware.
Team Member
Vann's BBQ
06.2020 - 01.2021
- Contributed to team success by completing jobs quickly and accurately.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Maintained productive, efficient approach to all tasks.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Operated register to process payments and collect cash payment for order totals.
Education
No Degree - Mechanical Engineering
University of Georgia
Athens, GA12-2026
Skills
- Complaint resolution
- Cleaning
- Facility cleaning
- Chemical handling
- Teamwork and collaboration
- Safety
- Problem-solving
- Verbal and written communication
- Workflow optimization
Timeline
Team Member
Chick-fil-A
01.2024 - Current
Team Leader Manager
Chick-fil-A
07.2022 - Current
IT Assistant
Wayne County Board Of Education
01.2021 - 07.2022
Team Member
Vann's BBQ
06.2020 - 01.2021
No Degree - Mechanical Engineering
University of Georgia
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