Bradley Liu
Lilburn
Summary
Dynamic professional with a proven track record at Alpha Home Care Services, excelling in resource optimization and employee supervision. Adept at policy writing and enhancing operational efficiency, I foster strong relationships with clients and staff, ensuring compliance and satisfaction. Committed to achieving organizational goals through strategic planning and effective communication.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
11
11
years of professional experience
Work History
Administrator
Alpha Home Care Services
01.2020 - Current
- Maintained personnel records and updated internal databases to support document management.
- Developed effective improvement plans in alignment with goals and specifications.
- Educated staff on organizational mission and goals to help employees achieve success.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures
- Managed financial, operational and human resources to optimize business performance.
Insurance Agent
World Financial Group Wfg
01.2015 - 08.2025
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Maintained high standards of customer service by building relationships with clients.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Analyzed customer needs to provide customized insurance solutions.
Education
High School Diploma -
Henry Sibley High School
Mendota, MNNo Degree -
North Hennepin Community College
Brooklyn Park, MNNo Degree -
Hankuk University of Foreign Studies - Seoul Campus
Seoul, South KoreaSkills
- Policy writing
- Resource optimization
- Payroll administration
- Virus and spyware detection
- Business administration
- Operations oversight
- Staff management
Timeline
Administrator
Alpha Home Care Services
01.2020 - Current
Insurance Agent
World Financial Group Wfg
01.2015 - 08.2025
High School Diploma -
Henry Sibley High School
No Degree -
North Hennepin Community College
No Degree -
Hankuk University of Foreign Studies - Seoul Campus