A dedicated, hard-working college student who has experience leading coworkers, working as a shop technician, and has an Associate level certification in SOLIDWORKS CAD program (CSWA).
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Service Staff Member
Publix Grocery Store
02.2022 - Current
Supervised six to twelve employees every shift.
Greeted customers, answered inquiries and resolved customer complaints in a timely manner.
Provided product information to customers and addressed all questions promptly and knowledgeably.
Handled cash transactions accurately by following established procedures.
Food Runner/Restaurant Busser
Ippolito's
08.2020 - 02.2022
Greeted customers and provided outstanding customer service.
Monitored food and beverage supplies, assisting with restocking when needed.
Assisted customers with carry-out service.
Kept tables clean and sanitized.
Contract Shop Technician
Virteca LLC
06.2021 - 08.2021
Received and staged inbound materials.
Completed modifications to raw materials to prepare for assembly.
Followed an assembly process.
Adhered to all safety guidelines in the shop.
Dishwasher
Mellow Mushroom
07.2019 - 03.2020
Efficiently loaded and unloaded dishwashers, hand cleaning pizza pans or drying items used often by kitchen staff.
Washed equipment, surfaces, and other areas and applied sanitizing chemicals.
Stepped into additional roles during busy times to boost coverage of important stations.
Kept kitchen areas neat and clean by removing trash and organizing supplies.
Education
Some College (No Degree) - Mechanical Engineering Technologies
Kennesaw State University
Kennesaw, GA
05-2027
High School Diploma -
North Gwinnett High School
Suwanee, GA
05.2021
Skills
Adaptable
Experience with shop tools
Experience with CAD software and Engineering Documents
Basic Coding experience in Java, R-studio, and Matlab
Problem-Solving skills
Ability to follow a process
Can handle fast-paced work environments
Microsoft Office Suite
Accomplishments
11/2022 - (CSWA) Certified Solidworks Associate
05/2021 - Engineering Pathway Completion
Certification
11/2022 - (CSWA) Certified Solidworks Associate
05/2025 - (CSWP) Certified Solidworks Professional
05/2021 - Engineering Pathway Completion
Languages
English
Native/ Bilingual
French
Limited
Timeline
Customer Service Staff Member
Publix Grocery Store
02.2022 - Current
Contract Shop Technician
Virteca LLC
06.2021 - 08.2021
Food Runner/Restaurant Busser
Ippolito's
08.2020 - 02.2022
Dishwasher
Mellow Mushroom
07.2019 - 03.2020
Some College (No Degree) - Mechanical Engineering Technologies