Brandi Byrd
Brinson
Summary
Proven Assistant Office Administrator with a track record at Barber Fertilizer/Spring Creek Storage, adept in document management and customer engagement. Excelled in maintaining optimal office operations, enhancing document retrieval systems, and elevating customer satisfaction. Demonstrates exceptional adaptability and attention to detail, ensuring efficiency and productivity in fast-paced environments.
Experienced with office administration, providing comprehensive support to ensure operational efficiency. Utilizes organizational and multitasking skills to manage daily activities and support team needs. Track record of maintaining detailed records, coordinating schedules, and fostering collaborative work environment.
Overview
21
21
years of professional experience
Work History
Assistant Office Administrator
Barber Fertilizer/Spring Creek Storage
04.2013 - Current
- Managed office supply inventory, placing orders as necessary to maintain optimal stock levels at all times.
- Assisted in the management of daily office operations, ensuring smooth workflow and timely completion of tasks.
- Developed a comprehensive filing system for easy document retrieval and improved information management.
- Responded to customer requests for products, services, and company information.
- Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.
- Met customer call guidelines for service levels, handle time and productivity.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
Assistant Office Manager
Carolina Carports
09.2003 - 01.2009
- Managed daily operations, ensuring timely completion of tasks and maintaining a well-organized work environment.
- Transferred and directed phone calls, guests, and mail to correct staff members.
- Supported the Office Manager with various tasks such as preparing reports or presentations for executive-level meetings.
- Handled sensitive information with discretion by adhering to confidentiality protocols at all times.
- Improved customer satisfaction with timely appointment confirmations, reminders, and rescheduling as needed.
- Adapted quickly to unexpected changes in staffing or workload levels, ensuring minimal disruption to daily operations.
- Managed daily office operations, including scheduling appointments, organizing files, and maintaining a clean workspace.
Education
High School Diploma -
Bainbridge High School
Bainbridge, GA05-2001
Skills
- Scheduling appointments
- Filing systems
- Document management
- Adaptability and flexibility
- Time management
- Customer engagement
- Verbal communication
- Inbound phone call handling
- Database entry
- Attention to detail
Timeline
Assistant Office Administrator
Barber Fertilizer/Spring Creek Storage
04.2013 - Current
Assistant Office Manager
Carolina Carports
09.2003 - 01.2009
High School Diploma -
Bainbridge High School
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