Brandi Davis
Statesboro
Summary
Proven leader with a track record of driving business growth at Dollar General through strategic planning and team development. Skilled in fostering client relationships and enhancing profitability, blending hard skills in financial forecasting with soft skills in team motivation. Excelled in multitasking and customer relations, achieving significant year-over-year growth.
Overview
11
11
years of professional experience
Work History
General Manager
Dollar General
07.2021 - Current
- Managed budget implementations, employee reviews, training, and schedules.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
Lead Server
Sweet Tea Grille
04.2014 - 03.2020
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Maintained clean and organized dining areas, ensuring a pleasant atmosphere for guests at all times.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Assigned tasks and shifts to servers to manage organized schedules and provide adequate coverage.
- Ensured compliance with food safety regulations by regularly reviewing proper food handling procedures with the serving team.
Shift Lead
Ruby Tuesday
12.2018 - 12.2019
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Trained and mentored new employees to maximize team performance.
Education
GED -
Ogeechee Technical College
Statesboro, GA06-2010
Skills
- Team player
- Efficient multi-tasker
- Customer relations
- Time management
Timeline
General Manager
Dollar General
07.2021 - Current
Shift Lead
Ruby Tuesday
12.2018 - 12.2019
Lead Server
Sweet Tea Grille
04.2014 - 03.2020
GED -
Ogeechee Technical College
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