Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brandi May

4591 Stewart Reilly Drive

Summary

I applying for a Clerical Position with your department. With over 15 years of professional experience, primarily as a Realtor in a dynamic real estate market, I am confident that my skills and expertise make me a strong candidate for this role. By providing personalized attention to each client, I have fostered trust and developed lasting professional relationships. My ability to empathize and understand customer needs has enabled me to address inquiries promptly and efficiently. This customer-centric mindset will inevitably complement the service-oriented focus of the Clerical Position at Kennesaw State University, as I strive to meet the needs of both internal and external stakeholders. Critical thinking is another skill that I have purposefully honed throughout my career. Routinely encountering complex problems, I have adeptly analyzed situations, identified key issues, and devised practical solutions. My strong attention to detail and an analytical mindset have consistently allowed me to make informed decisions even in high-pressure scenarios. These problem-solving abilities will undoubtedly contribute to my success as a Clerical Professional, where adapting to change and managing multiple tasks simultaneously is often required. I believe that my experience, coupled with my specific strengths in communication, customer service, and critical thinking, closely aligns with the requirements of the this position. I am confident that my dedication, adaptability, and strong work ethic will contribute positively to Kennesaw States' success. Thank you for considering my application. I have enclosed my resume for your review, which highlights my relevant professional experience and accomplishments. Please feel free to contact me at your convenience.


Overview

16
16
years of professional experience

Work History

V Physician Services

Front Desk Medical Office
07.2024 - Current
  • Use of Epic, E-clinical Works, Excel, Canva and Word.
  • Developed strong rapport with colleagues and staff members, promoting teamwork within the workplace environment.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.


Realtor

Atlanta Communities
01.2009 - Current
  • Maintained, completed, and organized paperwork for both buying and selling, including contracts, amendments, lender paperwork, etc.
  • Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
  • Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
  • Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.

Historic Preservation Commission

City of Kennesaw
02.2016 - 03.2021
  • Commissioner 2019-2021
  • Skilled at working independently and collaboratively in a team environment.
  • Passionate about learning and committed to continual improvement.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Substitute Teacher

Cobb County Board of Education
01.2018 - 01.2020
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.

Education

Bachelor - History

Kennesaw State University
01.1999

Real Estate License - undefined

State of Georgia Online Courses

Realtor Continuing Education Courses - Real Estate License

Online Course Study
Atlanta,GA
01.2025

Skills

  • Clerical Duties
  • Conflict Resolution
  • Appointment management
  • Information documentation
  • Office administration
  • Microsoft office
  • Call handling
  • Telephone etiquette

Timeline

V Physician Services

Front Desk Medical Office
07.2024 - Current

Substitute Teacher

Cobb County Board of Education
01.2018 - 01.2020

Historic Preservation Commission

City of Kennesaw
02.2016 - 03.2021

Realtor

Atlanta Communities
01.2009 - Current

Real Estate License - undefined

State of Georgia Online Courses

Bachelor - History

Kennesaw State University

Realtor Continuing Education Courses - Real Estate License

Online Course Study
Brandi May