Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brandi Roberts

Lula

Summary

Dynamic Senior Loan Consultant with a proven track record at OneMain Financial, excelling in credit assessments and client guidance. Recognized for superior customer service and detail-oriented organization, I streamline processes to enhance efficiency and foster strong client relationships, ensuring optimal loan solutions and satisfaction.

Overview

18
18
years of professional experience

Work History

Senior Loan Consultant

OneMain Financial
04.2025 - Current
  • Conducted thorough credit assessments to determine loan eligibility and risk factors.
  • Collaborated with clients to guide them through the loan application process.
  • Evaluated client financial needs to recommend appropriate loan products.
  • Provided expert advice on loan options, terms, and conditions to enhance customer understanding.
  • Streamlined documentation processes to improve efficiency in loan approvals.

Assistant Manager

Sunset Finance
11.2023 - 02.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Generated repeat business through exceptional customer service.

Manager

World Finance
09.2008 - 10.2023
  • Managed daily operations to enhance workflow efficiency and team productivity.
  • Oversaw compliance with regulatory requirements, ensuring operational integrity and risk management.
  • Cultivated relationships with clients, enhancing customer satisfaction and retention rates.

Education

High School Diploma -

Chestatee High School
Gainesville, GA
05-2007

Skills

  • Adaptable Decision-making
  • Detail-oriented organization
  • Team player
  • Customer service-focused
  • Friendly
  • Superior customer service
  • Reliable time management
  • Goal-oriented planning

Timeline

Senior Loan Consultant

OneMain Financial
04.2025 - Current

Assistant Manager

Sunset Finance
11.2023 - 02.2024

Manager

World Finance
09.2008 - 10.2023

High School Diploma -

Chestatee High School
Brandi Roberts