Lead daily operations for a large-scale event rental company, managing two assistant managers and teams of up to 42 staff across multiple departments.
Scaled operations to a $5M+ location, relocating to larger facility to accommodate business growth.
Improved team efficiency through real-time KPI tracking and workflow optimization.
Reduced labor costs while maintaining output by restructuring scheduling and responsibilities.
Managed the opening of new warehouse location, building operations from the ground up.
Designed workflows, trained staff, and implemented reporting systems to monitor inventory, quality control, and team performance.
Planned and coordinated all material and human resources for a warehouse that processed thousands of rental items weekly.
Analyzed financial reports, labor performance data, and revenue trends using Excel to monitor KPIs and guide cost-reduction and process improvement initiatives.
Established and enforced operational policies and procedures in alignment with corporate goals and compliance standards.
Oversaw full-cycle vendor management for chemicals, supplies, and equipment to support laundry, dish cleaning, and product preparation departments.
Maintained safety protocols and operational efficiency across warehouse activities, reducing downtime and improving inventory turnover.
Successfully managed business continuity through the COVID-19 pandemic — implemented workforce reduction, retaining key talent and rebuilding to full capacity.
Education
Associate of Science 50 Credit Hours - Business Administration And Management
Horry Georgetown Technical College
Myrtle Beach, SC
Skills
Microsoft Excel (Advanced)
Inventory Management Systems
Fleet & Logistics Coordination Tools
KPI Dashboards & Reporting Software
OSHA Warehouse Safety
Leadership or Management Training
Languages
Spanish
Professional Working
Timeline
Director of Operations
EventWorks
01.2015 - Current
Associate of Science 50 Credit Hours - Business Administration And Management