Summary
Overview
Work History
Skills
Timeline
Generic
Brandon Fay

Brandon Fay

Toccoa

Summary

Dynamic operations and retail professional experienced in leading teams, managing inventory, and enhancing processes in fast-paced environments. Skilled in delivering exceptional customer service and supporting daily operations while promoting accountability and safety. Background spans retail, logistics, and manufacturing, with a focus on developing talent and driving operational success.

Overview

7
7
years of professional experience

Work History

Lead Maintenance Technician

McTech Group
Cornelia
06.2022 - 05.2026
  • Diagnosed, repaired, and maintained production equipment to minimize downtime in fast-paced manufacturing environment.
  • Recommended cost-effective solutions that enhanced equipment reliability and reduced downtime for production.
  • Coordinated with production teams, vendors, and service providers to expedite critical repairs.
  • Trained employees on machine operation, troubleshooting, maintenance procedures, and safety practices.
  • Mentored team members to support skill development and facilitated communication with management.
  • Implemented organizational systems and documentation processes to streamline workflow and improve maintenance operations.
  • Reviewed technical drawings and manuals to identify optimal repair and installation methods.
  • Monitored inventory levels of spare parts and materials for maintenance operations.

Crew Member

Dairy Queen
Clarkesville
10.2024 - 03.2026
  • Delivered high-quality customer service in fast-paced environment, ensuring accuracy during peak hours.
  • Prepared food and fulfilled customer orders according to company standards.
  • Maintained balance of speed and attention to detail to improve customer satisfaction during daily operations.
  • Coordinated workflow and prioritized tasks with team to enhance operational efficiency.
  • Monitored inventory and replenished stock to ensure continuous product availability.
  • Maintained cleanliness and organization, upholding food safety standards per company policies.
  • Adapted quickly to changing customer demands while sustaining productivity levels.
  • Contributed to a positive team environment through effective communication and reliability.

Sales Associate

Walmart
Eastanollee
06.2021 - 06.2022

• Assisted customers with product questions, store navigation, and problem resolution to deliver a positive shopping experience.

• Maintained clean, organized, and well-stocked sales areas to support customer satisfaction and store presentation standards.

• Organized, labeled, and replenished inventory across multiple departments, ensuring accuracy and supporting efficient operations.

• Processed inbound freight shipments and stocked merchandise efficiently, enhancing product availability and meeting store standards.

• Collaborated with team members and supervisors to prioritize workloads and meet daily operational goals, fostering a cohesive team environment.

• Adapted quickly to changing priorities, staffing needs, and customer demand while working in a fast-paced environment.

• Operated pallet jacks and material-handling equipment safely and efficiently in a high-volume retail environment.

• Served as an interim team lead during supervisor absence, coordinating daily tasks and helping maintain productivity and team accountability.

Machine Operator

ASI Global Partitions
Toccoa
07.2020 - 06.2021
  • Operated manufacturing equipment, ensuring adherence to quality, productivity, and safety standards.
  • Performed routine quality inspections to ensure products adhered to specifications.
  • Collaborated with production, quality, and shipping teams to resolve operational issues.
  • Adapted to fluctuating production demands, supporting various stages of the manufacturing process.
  • Assisted with shipping, receiving, and order preparation, contributing to timely fulfillment operations.
  • Organized and palletized completed products, improving inventory accuracy.
  • Maintained clean, organized work areas following 5S principles and safety standards.

Sales Associate

Walmart
Eastanollee
06.2019 - 07.2020
  • Assisted customers in locating products and resolving inquiries, contributing to positive shopping experiences.
  • Maintained organized sales floor to ensure product availability and meet company standards.
  • Organized merchandise and inventory using established procedures for accuracy and availability.
  • Collaborated with team members to prioritize tasks, supporting efficient store operations.
  • Processed inbound freight shipments, ensuring efficient stock replenishment across departments.
  • Safely operated pallet jacks and material-handling equipment in a fast-paced environment.

Skills

  • Facility maintenance
  • OSHA compliance
  • Inventory management
  • Inventory control
  • Operations coordination
  • Process improvement
  • Technical training
  • Excel recordkeeping
  • Budget management
  • Team leadership
  • Task prioritization
  • Time management
  • Problem solving
  • Customer service
  • Team collaboration

Timeline

Crew Member

Dairy Queen
10.2024 - 03.2026

Lead Maintenance Technician

McTech Group
06.2022 - 05.2026

Sales Associate

Walmart
06.2021 - 06.2022

Machine Operator

ASI Global Partitions
07.2020 - 06.2021

Sales Associate

Walmart
06.2019 - 07.2020
Brandon Fay