Developed training data sets for machine learning model improvements.
Maintained positive working relationship with fellow staff and management.
Answered questions and fulfilled requests with friendly and knowledgeable service.
Tested, validated and reformulated models to foster accurate prediction of outcomes.
Researched emerging AI trends to enhance training programs and content delivery.
Completed day-to-day duties accurately and efficiently.
Search Engine Evaluator
RWS Group
Remote
11.2024 - Current
Evaluated search engine results for relevance and accuracy according to guidelines.
Provided feedback on search algorithms to improve user experience and content quality.
Analyzed web pages to assess quality of information and adherence to standards.
Reviewed and rated advertisements to ensure alignment with search intent.
Conducted research on various topics to enhance evaluation criteria understanding.
Maintained up-to-date knowledge of search trends and algorithm changes in the industry.
Data Specialist
Stellar AI
Remote
12.2024 - 11.2025
Applied Reinforcement Learning from Human Feedback (RLHF) to improve the efficiency and performance of machine learning models.
Ensured model outputs complied with legal and ethical standards, including safety, truthfulness, and harmlessness.
Conducted prompt engineering using various parameters and evaluated model responses for accuracy and quality.
Performed quality assurance reviews of analysts' work, including prompts, feedback, conversations, and instruction-following tasks.
Cosmetologist Assistant
Shear Excitement Hair Design
Stonecrest
07.2017 - 01.2023
Answering incoming calls and scheduling appointments.
Education
Bachelor of Science - Computer Science
Southern New Hampshire University
Hooksett, NH
03-2030
Skills
Customer service
Respectful and professional demeanor
Google networks and navigation systems
Analysis skills
Communication skills
Building computers
Upgrading hardware
Google Docs
Self-motivated
Quick learner
Microsoft Word
Windows operating system
Technical support
Follows instructions
Typing
Data analysis
Research skills
Problem solving
Complex Problem-solving
Certification
Google IT Support, Google on Coursera, 01/01/21, Present, The Bits and Bytes of Computer Networking, IT Security: Defense against the digital dark arts, Technical Support Fundamentals, System Administration and IT Infrastructure Services, Operating Systems and You: Becoming a Power User