Brandon Johnson
Savannah
Summary
Dedicated professional with strong communication skills, a background in customer service, problem-solving, and data management. Highly adaptable with experience in professional writing, digital communication, and collaborating in team environments. Eager to gain hands-on experience in corporate media strategy.
Overview
6
6
years of professional experience
Work History
Customer Experience Agent
The Hertz Corporation
01.2023 - Current
- Documented customer interactions in internal database to maintain customer service history details.
- Investigated customer complaints and escalated issues to address critical requests.
- Demonstrated adaptability and problem-solving in diverse situations, handling multiple requests simultaneously.
Electrical Associate
Home Depot
12.2021 - 01.2023
- Assisted a wide range of customers, providing guidance and product recommendations.
- Maintained organized inventory and upheld safety standards.
- Developed problem-solving skills by troubleshooting customer issues.
Deli Clerk
Publix Super Markets
11.2019 - 08.2021
- Provided direct service to customers, handling requests with efficiency and care.
- Maintained high standards of food safety and organization.
- Engaged with a diverse customer base, strengthening communication skills.
Education
Bachelor of Arts - English
Georgia Southern University
Savannah, GA05-2026
Skills
- Proficiency in Microsoft Office & Adobe Creative Suite
- Associated Press Writing Style
- Strong Verbal & Written Communication
- Organization & Deadline Management
- Process Improvement
- Problem Solving
Timeline
Customer Experience Agent
The Hertz Corporation
01.2023 - Current
Electrical Associate
Home Depot
12.2021 - 01.2023
Deli Clerk
Publix Super Markets
11.2019 - 08.2021
Bachelor of Arts - English
Georgia Southern University
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