Brandon Landers
Grovetown
Summary
Proactive and goal-oriented professional with exceptional time management and problem-solving skills. Recognized for reliability and adaptability, with a swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
18
18
years of professional experience
Work History
Administrative Coordinator
Columbia County Broadband Utility
08.2023 - Current
- Maintained a well-organized filing system to ensure easy access to important records and documents.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Maintained accounting records utilizing in-house and client systems.
- Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
- Managed accounts payable and receivables and payroll.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Inspected account books and recorded transactions.
Deli Clerk
Publix
03.2016 - 12.2023
- Orders produce items needed daily
- Works quickly to produce ready made sandwiches & salads
- Works with customers to complete custom ordered platters and deli trays
- Set up of department for daily production
- Suggestive companion selling of products as daily promotions
- Delivered outstanding customer service throughout the entire event planning process, resulting in repeat business from satisfied clients.
- Managed food inventory and supplies, reducing waste and maintaining optimal stock levels for diverse events.
Medicare Benefits Advisor
Everise
07.2022 - 12.2022
- Conducted thorough needs assessments for each client, identifying suitable plan options based on individual requirements and financial capabilities.
- Review clients' health plan and perform needs assessments
- Evaluate client's current coverage and identify needs & services based on eligibility
- Develop & maintain positive business customer relationships
- Present and promote other health plans
- Work to make customer feel comfortable and confident in a health care plan
- Perform sales duties following the Centers for Medicare & Medicaid Services guidelines
- Educated potential customers through community outreach events, increasing awareness of available Medicare insurance options.
Account Manager
State Farm Mutual Automobile Insurance Company
03.2022 - 08.2022
- Establish customer relationships and follow up with customers, as needed
- Use a customer-focused, needs-based review process to educate customers about insurance options
- Establish new marketing goals and execute plan of action.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services
- Work with the agent to identify and support local community events in our market
- Maintain a strong work ethic with a total commitment to success each and every day
- Built strong relationships with clients through consistent communication and excellent customer service.
- Worked closely with other team members to optimize sales strategies and achieve regional goals.
Assistant Manager
Party City
11.2015 - 02.2016
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Responsible for scheduling
- Supervising daily operations
- Overseeing all team members and management
- Ensures the sales floor and stock room are ready for the business day
- Responsible for supervision and assignment of daily tasks for team members
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
General Manager, Halloween City
Party City
07.2015 - 02.2016
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Assisted with hiring, training and mentoring new staff members.
- Approved regular payroll submissions for employees.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Shift Lead
Walgreens
08.2013 - 08.2015
- Responsible for opening and closing the store
- Responsible for all daily system start-ups
- Responsible for cash handling, cash drops to the safe, and providing change to registers
- Ensures the sales floor and stock room are ready for the business day
- Responsible for completing product returns, order voids, and customer refunds
- Serves as a liaison between management and non-management team members
- Responsible for supervision and assignment of daily tasks for team members
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
Customer Service Representative
Knology / WOW
07.2012 - 08.2013
- Responsible for troubleshooting general service issues
- Assisted customers with all billing issues
- Responsible for promoting the company's Products and Services
- Assisted in the training of new employees
Backroom Supervisor
Christmas Tree Shops
03.2012 - 07.2012
- Supervised team members in receiving, unpacking, processing, organizing, and storing of incoming store merchandise
- Prepared inventory reports
- Supervised ten employees
- Improved backroom efficiency by implementing new organizational systems and procedures.
- Efficiently processed merchandise returns, facilitating prompt restocking or disposal per company guidelines.
- Maximized team morale by fostering a positive work atmosphere that encouraged collaboration and open communication among employees.
- Maintained orderly stockroom for ease of retrieval.
Merchandising Coordinator
Christmas Tree Shops
04.2011 - 03.2012
- Responsible for ordering all merchandise to be sold in store
- Responsible for creation of visually appealing merchandise displays
- Responsible for tracking sale of merchandise
- Responsible for maintaining merchandise displays
- Managed the timely replenishment of products to minimize out-of-stock situations and maximize sales potential.
- Inspected merchandise for quality and arranged proper display location on floor.
- Contributed creative ideas during team brainstorming sessions that ultimately led successful promotional campaigns that drove incremental revenue growth.
Customer Service Coordinator
Christmas Tree Shops
10.2010 - 04.2011
- Provided assistance to store customers
- Provided supervision for the Front End team members
- Responsible for maintaining daily schedule for cashiers
Sales/Customer Service Associate
Walmart
01.2008 - 12.2010
- Provided assistance to store customers
- Acting Customer Service Supervisor
- Responsible for scheduling of cashiers
- Responsible for ordering merchandise and tracking departmental sales
- Provided assistance in all departments when and where needed
Community Service Assistant
The Salvation Army
01.2007 - 12.2010
- Responsible for assisting in daily feeding program
- Provided seasonal assistance with various programs including Vacation Bible School
- Provided assistance with Back to School and Christmas Toy Drive coordination and distribution
- Solicited assistance and involvement from the community
- Assisted in the planning, coordination, and preparation of all Community programs and activities
- Assisted in the coordination and scheduling of the Christmas Kettle Drive
- Assisted in thrift store operations
- Highly involved in all Salvation Army activities
Education
Diploma - Graphic Design
Augusta Technical College
01.2007
High School Diploma -
George P. Butler High School
01.2005
Skills
- Account management
- Documentation skills
- Organizational skills
- Administrative skills
- Goal setting
- Problem-solving
- Attention to detail
- Positive attitude
- Excellent communication
- Training and development
Timeline
Administrative Coordinator
Columbia County Broadband Utility
08.2023 - Current
Medicare Benefits Advisor
Everise
07.2022 - 12.2022
Account Manager
State Farm Mutual Automobile Insurance Company
03.2022 - 08.2022
Deli Clerk
Publix
03.2016 - 12.2023
Assistant Manager
Party City
11.2015 - 02.2016
General Manager, Halloween City
Party City
07.2015 - 02.2016
Shift Lead
Walgreens
08.2013 - 08.2015
Customer Service Representative
Knology / WOW
07.2012 - 08.2013
Backroom Supervisor
Christmas Tree Shops
03.2012 - 07.2012
Merchandising Coordinator
Christmas Tree Shops
04.2011 - 03.2012
Customer Service Coordinator
Christmas Tree Shops
10.2010 - 04.2011
Sales/Customer Service Associate
Walmart
01.2008 - 12.2010
Community Service Assistant
The Salvation Army
01.2007 - 12.2010
High School Diploma -
George P. Butler High School
Diploma - Graphic Design
Augusta Technical College
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