Brandon Lisenba
DEWALT
Grayson
1
year of professional experience
Detail-oriented professional with a track record of streamlining service processes in the technical field. Known for strong troubleshooting skills and a commitment to preventive maintenance, contributing to efficient repairs and enhanced customer experiences.
Work History
Service Technician
1 Year- Diagnosed mechanical issues using diagnostic tools, enhancing repair accuracy and efficiency.
- Conducted routine maintenance and repairs on power tools and equipment to ensure optimal performance.
- Collaborated with team members to streamline service processes, improving turnaround times for customer repairs.
- Maintained accurate records of service activities and parts inventory for effective tracking and management.
- Utilized technical manuals and schematics to perform detailed repairs on various equipment models effectively.
- Engaged in continuous learning of new technologies and products to enhance service capabilities and customer satisfaction.
- Explained diagnostic findings to customers and outlined repair or service options.
- Inspected equipment to diagnose operational issues.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
- Streamlined processes for troubleshooting, resulting in faster resolution times and improved customer experiences.
Education
High School Diploma
Skills
Installation and repair
Preventive Maintenance
Troubleshooting
Testing and evaluation
Problem solving
Quality assurance
Mechanical aptitude
Hand tool expertise
Inventory management
Service coordination
Service logistics
Equipment calibration
Analytical thinking
Attention to detail
Customer service
Flexible and adaptable
Troubleshooting techniques
Timeline
Service Technician
DEWALT
08.2025 - CurrentRead More
Grayson High School
High School Diploma
Read More