Brandon Reid
Savannah
Summary
Dynamic operations leader with extensive experience at Five Star Breaktime Solutions.Ready to offer exceptional leadership and planning abilities to take on new role as Vice President of Retail Operations. Demonstrated expertise in cultivating and managing exceptional teams to meet and exceed demanding targets. Well-versed in breakroom standards and market trends.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Warehouse Worker
Southern Refreshment Services
06.2008 - 11.2008
- Loaded, unloaded, and moved material to and from storage and production areas.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Operated equipment while observing standard safety procedures.
- Assisted in receiving, stocking and distribution of merchandise.
- Drove forklifts, pallet jacks and other equipment to move materials.
Service Department Associate
Southern Refreshment Services
11.2008 - 07.2010
- Installed vending machines
- Maintained and repaired vending machines
Route Sales Representative
Rawls Distributing
07.2010 - 03.2020
- Determined best routes for driving to customer sites
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Displayed products properly at customer sites and according to company specifications and policies.
- Represented wide range of products and brands.
- Followed standard planograms
- Inventoried markets monthly
Route Manager
Rawls Distributing
03.2020 - 01.2021
- Monitored daily operations and routes to resolve issues and drive operational effectiveness.
- Visited customers and customer sites to evaluate our service
- Covered route during call outs
- Ran reports daily on driver fills and cash variance
Senior Route Team Manager
Five Star Breaktime Solutions
01.2021 - 04.2023
- Evaluated employee performance and coached team members, increasing quality of work and employee motivation.
- Led employee relations through effective communication, coaching, training, and development.
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Director of Operations
Five Star Breaktime Solutions
04.2023 - Current
- Implemented operational policies and guidelines.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Monitored budget and utilized operational resources.
- Run the day to day operations at the Savannah Branch
Education
High School Diploma -
North Cobb High School
Kennesaw, GA05-2008
Skills
- Contract negotiations
- Cross-team coordination
- Customer relationship management
- Financial forecasting and analysis
- Revenue and profit growth
- Schedule oversight
- Operations oversight
- Problem-solving
- Multitasking Abilities
- Staff development
Accomplishments
- Supervised team of 50 staff members.
- Helped push the Savannah branch from 30 markets to 160 markets in 4 years.
- Helped improve the Savannah branch from a 15 million a year branch to over 22 million in 4 years.
Certification
- Forklift Certification
Languages
English
Native or Bilingual
Timeline
Director of Operations
Five Star Breaktime Solutions
04.2023 - Current
Senior Route Team Manager
Five Star Breaktime Solutions
01.2021 - 04.2023
Route Manager
Rawls Distributing
03.2020 - 01.2021
Route Sales Representative
Rawls Distributing
07.2010 - 03.2020
Service Department Associate
Southern Refreshment Services
11.2008 - 07.2010
Warehouse Worker
Southern Refreshment Services
06.2008 - 11.2008
High School Diploma -
North Cobb High School