Brandon Velez

oversee the day-to-day operations, managing all aspects of the organization including staff, finances, customer service, and ensuring smooth running by setting policies, managing budgets, recruiting employees, and monitoring overall performance to achieve business goals.

• Demonstrated overall responsibility for managing both the revenue and cost elements. Handle the daily operations, oversee hiring, staffing, and setting sales goals. Communicate the company's goals and expectations, motivate while fostering a positive work culture.

• Clients primary point of contact
• Responsibilities include managing incoming calls and customer service inquiries, identifying and assessing customer needs to achieve satisfaction

• Leads store operations in conjunction with the General Manager and achieves results by optimizing talent and resources
• Engages and inspires their team with clear direction and follow-through

• I oversaw and participated in the shipping, receiving, storing and issuing of products, fixed assets, and maintained inventory control records to prepare related reports

• Effectively ensured the success of the kitchen, counted product, dealt with customer complaints, and refilled inventory