Brandon Wilson
Savannah
Summary
Dynamic professional with extensive experience in retail and fulfillment roles, recognized for outstanding customer service and effective inventory management. Skilled at processing transactions, coordinating with team members, and ensuring organizational excellence in busy environments.
Overview
13
13
years of professional experience
Work History
Fulfillment Associate
Amazon
Savannah
05.2024 - Current
- Processed customer orders efficiently in fast-paced warehouse environment.
- Operated material handling equipment to move products safely throughout the facility.
- Maintained accurate inventory levels through regular stock checks and updates.
- Collaborated with team members to meet daily fulfillment targets effectively.
Receptionist
Planet Fitness Gym
Savannah
03.2021 - 05.2024
- Welcomed members and guests with a friendly and professional demeanor.
- Managed phone calls, directing inquiries to appropriate staff members.
- Processed new member registrations and membership renewals promptly.
- Scheduled appointments and fitness classes for members efficiently.
- Assisted with billing inquiries, resolving issues with professionalism.
- Maintained cleanliness and organization of front desk area and lobby.
Sales Associate
Goodwill
Hiram
09.2016 - 01.2020
- Assisted customers in selecting products tailored to their specific needs, enhancing overall shopping experience.
- Informed customers about product and service offerings, facilitating informed purchasing decisions.
- Processed an average of 350 transactions each day in a timely manner.
- Created and maintained visually appealing displays throughout the store, attracting customer interest and engagement.
- Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
Sales Associate
Footlocker
Douglasville
05.2015 - 03.2016
- Offered exceptional customer service to differentiate and promote the company brand.
- Guided customers in selecting products tailored to their personal needs, improving satisfaction and loyalty.
- Advised customers on latest styles and trends, fostering a knowledgeable shopping experience.
- Educated customers on product and service offerings to enhance their purchasing decisions.
- Maintained visually appealing and effective displays for the entire store.
Sales
Macy's
Douglasville
02.2014 - 05.2015
- Assisted customers in selecting products tailored to their needs, enhancing their shopping experience.
- Informed customers about product and service offerings, facilitating informed purchasing decisions.
- Resolved customer inquiries and complaints both in person and via phone, ensuring high satisfaction.
- Processed an average of 2500 transactions each day in a timely manner.
- Maintained visually appealing and effective displays for the entire store.
Education
High School Diploma -
Mceachern High School
Powder Springs, GA05-2016
Skills
- Inventory management
- Inventory control procedures
- Cash handling accuracy
- Organizational skills
- Time management
- Detail-oriented
- Excellent multi-tasker
- Strong communication skills
- Adaptable work hours
Accomplishments
- Routinely helped as many as 450customers each day in a high-volume retail outlet.
- Met monthly sales goals for 24 months straight.
- Employee of the Month, Consecutively for 3 months
Timeline
Fulfillment Associate
Amazon
05.2024 - Current
Receptionist
Planet Fitness Gym
03.2021 - 05.2024
Sales Associate
Goodwill
09.2016 - 01.2020
Sales Associate
Footlocker
05.2015 - 03.2016
Sales
Macy's
02.2014 - 05.2015
High School Diploma -
Mceachern High School