Brandy Derby
Locust Grove
Summary
Dedicated diesel maintenance professional with a strong background in supporting diesel mechanics and improving workshop efficiency. Proven expertise in diagnosing and repairing diesel engines, along with a commitment to safety and teamwork. Recognized for adaptability to evolving operational needs and a results-driven approach that ensures optimal vehicle performance. Eager to leverage technical proficiency and problem-solving skills to contribute effectively in a dynamic work environment.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Center Manager
SpeeDee Oil Change & Auto Service
05.2024 - Current
- Oversaw daily operations, ensuring compliance with safety and service standards.
- Managed staff scheduling, optimizing workflow and improving team efficiency.
- Implemented training programs to enhance employee skills and service quality.
- Streamlined inventory management processes, reducing waste and improving supply chain efficiency.
- Trained and mentored staff to ensure adherence to company standards and policies.
- Developed and executed strategic initiatives to optimize resource allocation and workflow.
- Performed comprehensive lube services on various vehicle types, ensuring optimal engine performance.
- Conducted preventive maintenance checks to enhance vehicle reliability and longevity.
- Collaborated with team members to streamline service processes, reducing turnaround times.
- Trained junior technicians in proper lubrication techniques and safety protocols.
- Inspected oil levels and quality, recommending necessary changes for vehicle upkeep.
- Maintained a clean and organized work environment to promote safety and efficiency.
- Resolved customer inquiries regarding service options and maintenance schedules effectively.
- Implemented best practices for fluid disposal, adhering to environmental regulations.
- Enhanced customer satisfaction by providing efficient and accurate oil changes and routine vehicle maintenance.
Lube Service Technician
Grease Monkey Llc
12.2023 - 05.2024
- Delivered comprehensive vehicle inspections, identifying any necessary repairs or preventative maintenance needed for optimal performance.
- Continually expanded knowledge of automotive systems through ongoing training seminars, workshops, and certifications.
- Prioritized customer satisfaction by addressing concerns and complaints promptly, implementing changes as needed to maintain positive relationships.
- Consistently met or exceeded productivity goals while maintaining a focus on quality workmanship in all services performed on customers'' vehicles.
- Contributed to a safe working environment by adhering to company safety protocols when operating equipment or handling hazardous materials.
Waitress/Hostess/Cook/ assistant manager
Los Avinas, McDonough, Ga
03.2013 - 12.2023
- Excellent customer service
- Genuine hospitality to customer
- Prepare food and serve food at appropriate temperature
- Remain calm during stressful situations
- Managed multiple tables efficiently while maintaining quality service standards.
- Trained new team members on menu offerings and service protocols.
- Collaborated with kitchen staff to ensure timely and accurate food delivery.
- Delivered exceptional customer service in high-volume dining environment.
Parts counter sales
Legacy Ford, McDonough, Ga
06.2016 - 05.2021
- Safely and punctually of delivering appropriate parts to appropriate customers
- Part stocking
- Parts picking for customers
- Scan tool diagnostic
- Monthly Inventory
- Detailing of vehicles for purchase
- Looked up and sold parts to customers
Roadside Assistance Driver
Elkins Towing and Recovery, Locust Grove, Ga
03.2015 - 10.2015
- Timely, safely, and effectively change tires on side of road
- Followed dispatched instructions
- Safely unlock vehicle with a lockout kit
- Fuel delivery
- Wiper changes
- Tire repair
- Mechanical maintenance on company vehicles ie. Oil changes, tune-ups, tire rotation, lube, oil, and filters
Education
High School Diploma - General Studies
Locust Grove High School
Locust Grove, Ga05.2011
Skills
- Excellent customer service, GPS knowledge, certified pallet Jack operator, defensive driver training, Fast hands-on learner, certified fork-lift operator, Scan-tool diagnostic operator, dispatcher and maintain driver paper logs for 15 drivers
- Inventory management
- Training and development
- Staff scheduling
- Operational management
- Strategic planning
- Vehicle maintenance
- Quality control
- Safety compliance
- Team leadership
- Customer service excellence
- Preventive maintenance
Accomplishments
- Supervised team of 7 staff members.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Forklift operator
- Class 1-7 powered industrial trucks
- Date issued 2019-07-12 expires 2022-07-12
- Fa201981956
Timeline
Center Manager
SpeeDee Oil Change & Auto Service
05.2024 - Current
Lube Service Technician
Grease Monkey Llc
12.2023 - 05.2024
Parts counter sales
Legacy Ford, McDonough, Ga
06.2016 - 05.2021
Roadside Assistance Driver
Elkins Towing and Recovery, Locust Grove, Ga
03.2015 - 10.2015
Waitress/Hostess/Cook/ assistant manager
Los Avinas, McDonough, Ga
03.2013 - 12.2023
High School Diploma - General Studies
Locust Grove High School