Summary
Overview
Work History
Education
Skills
ADDITIONAL INFORMATION
Timeline
Generic

BRANDY RIGDON

Buford

Summary

Team-centered Certified Technician with excellent mechanical aptitude and top-notch customer service skills. Adept at dealing with irate customers and handling complaints and troubleshooting issues. Passionate about quickly responding to issues and finding effective solutions.

Overview

14
14
years of professional experience

Work History

Certified Technician

Valvoline
05.2025 - Current
  • Performs preventative maintenance services on vechicle, primarily focusing on oil changes and related services.
  • Oil Changes
  • Preventative maintenance
  • Inspections
  • Battery Service
  • Light and Wiper service
  • Customer Service
  • Worked with diverse types of weather and ground conditions.
  • Spread out articles or materials and examined for holes, tears and other defects.
  • Tested systems, noting issues and completing preventive maintenance.
  • Diagnosed and repaired problems with electrical and mechanical systems.

SR MANUFACTURING OPS ASSOCIATE

Dendreon
08.2018 - 05.2025
  • Ensure accurate raw material measurements for product consistency.
  • Maintain compliance records, lead document improvements.
  • Train and mentor team, fostering a collaborative environment.
  • Coordinate cross-functional projects for process solutions.
  • Manage GMP/non-GMP material logistics, ensuring efficiency.
  • Developed and implemented process improvements that streamlined operations, resulting in marked gains in productivity and compliance.
  • Maintained meticulous records for GMP and non-GMP activities, ensuring regulatory compliance while supporting operational integrity.

WARRANTY MANAGER

Construction Resources – AGM
07.2013 - 08.2018
  • Managed vendor and client communications, enhancing service efficiency.
  • Resolved product inquiries, leveraging extensive product knowledge.
  • Facilitated seamless coordination between sales and clients.
  • Streamlined installation schedules, improving project timelines.
  • Optimized invoicing processes, ensuring accurate financial documentation.
  • Streamlined the installation coordination process, leading to timely project completion and improved client feedback.
  • Maintained accurate records of inventory and installations, supporting efficient invoicing and reducing discrepancies.
  • Analyzed customer inquiries and product knowledge gaps, enabling tailored responses that increased sales effectiveness.

INSTALLER

Construction Resources - AMG
07.2013 - 07.2018
  • Installed custom shower enclosures and closet systems, enhancing customer satisfaction.
  • Expertly fitted mirrors and locks, ensuring security and aesthetic appeal.
  • Installed bath hardware and exterior shutters, improving functionality and design.
  • Collaborated with team to meet project deadlines, achieving consistent client approval.
  • Utilized precise measurements and techniques, resulting in high-quality installations.
  • Maintained accurate inventory of materials and tools, streamlining installation processes and minimizing delays in project timelines.
  • Developed efficient installation techniques for locks and exterior shutters, contributing to noticeable improvements in project delivery speed.
  • Fostered strong customer relationships through clear communication and responsiveness, ensuring a positive experience throughout the installation process.
  • Executed precise installations of custom fixtures, enhancing client satisfaction and ensuring high-quality standards across all projects.
  • Designed and implemented new fitting methods for shower enclosures, resulting in enhanced functionality and aesthetic appeal.
  • Maintained meticulous records of materials and tools, optimizing inventory management and minimizing delays during installations.
  • Appliance installation and minor plumbing knowledge.

SR MANUFACTURING OPS ASSOCIATE

Dendreon
10.2011 - 07.2013
  • Lead aseptic manufacturing of blood components, ensuring compliance with ISO standards.
  • Validated processes for filtration and sterilization, enhancing operational efficiency.
  • Mentored new associates, fostering a culture of continuous improvement and collaboration.
  • Reviewed GMP documentation, ensuring accuracy and regulatory compliance.
  • Represented department in cross-functional teams, driving GXP-related solutions.
  • Maintained precise records and documentation for batch manufacturing, upholding rigorous GMP guidelines and facilitating successful audits.
  • Mentored new manufacturing associates, fostering a collaborative learning environment and enhancing team proficiency in cleanroom practices.

Education

High School Diploma -

Faith Academy
Loganville, GA
05-2001

Skills

  • Quality assurance management
  • Customer service experience
  • Advanced troubleshooting
  • Hardware installation
  • Installation and repair
  • Mechanical Knowledge
  • Assembly and production
  • Operation Monitoring
  • Mechanical tools
  • Equipment operation
  • OSHA compliance
  • General Plumbing
  • Power Tools and Equipment
  • Works Well Under Pressure
  • Product Inspections
  • Maintenance and repairs

ADDITIONAL INFORMATION

  • INSTALLATION EXPERTISE
  • Shower enclosures (Frameless, Framed)
  • Closet systems (Melamine, Wired shelving)
  • Mirrors (Custom plate and install, Framed)
  • Locks (Handle-sets, Deadbolts, Interior/Exterior)
  • Bath-hardware (Towel bars, Towel rings, Paper holders, Grab bars)
  • Exterior Shutters

Timeline

Certified Technician

Valvoline
05.2025 - Current

SR MANUFACTURING OPS ASSOCIATE

Dendreon
08.2018 - 05.2025

WARRANTY MANAGER

Construction Resources – AGM
07.2013 - 08.2018

INSTALLER

Construction Resources - AMG
07.2013 - 07.2018

SR MANUFACTURING OPS ASSOCIATE

Dendreon
10.2011 - 07.2013

High School Diploma -

Faith Academy

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BRANDY RIGDON