Summary
Overview
Work History
Education
Skills
Timeline
Generic

Braxton Hanson

Dallas

Summary

Developed leadership and team coordination skills in fast-paced environment, focusing on operational efficiency and staff development. Excel in conflict resolution and process optimization, ensuring smooth operations and high customer satisfaction. Seeking to leverage these transferrable skills in new and challenging field.

Overview

3
3
years of professional experience

Work History

Shift Lead

Firehouse Subs
11.2024 - Current
  • Supervised daily operations to ensure efficient service and adherence to safety protocols.
  • Trained new team members on operational procedures and customer service standards.
  • Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
  • Assisted in resolving customer complaints, enhancing overall guest satisfaction and loyalty.
  • Conducted staff scheduling to optimize labor efficiency during peak hours.
  • Implemented training programs that improved team performance and service delivery consistency.
  • Monitored food preparation processes to maintain quality control and compliance with health regulations.
  • Completed store opening and closing procedures and balanced tills.

Intern

CW Matthews
06.2023 - 08.2023

Crew Member

McDonald's
11.2022 - 04.2023
  • Provided exceptional customer service, ensuring positive dining experiences for guests.
  • Collaborated with team members to maintain a clean and organized workspace.
  • Handled cash transactions accurately, managing register operations effectively.
  • Adapted quickly to changing priorities during peak hours, enhancing service efficiency.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.

Education

Bachelor of Science - Engineering

Kennesaw State University
Kennesaw, GA
01-2028

Associate of Applied Science - Engineering

Chattahoochee Technical College
Marietta, GA
12-2025

Skills

  • Customer service focus
  • Employee training
  • Guest service
  • Team motivation
  • Conflict resolution
  • Sales proficiency
  • Friendly, positive attitude
  • Time management

Timeline

Shift Lead

Firehouse Subs
11.2024 - Current

Intern

CW Matthews
06.2023 - 08.2023

Crew Member

McDonald's
11.2022 - 04.2023

Bachelor of Science - Engineering

Kennesaw State University

Associate of Applied Science - Engineering

Chattahoochee Technical College
Braxton Hanson