Detail-oriented coordinator with expertise in program management and strategic planning. Known for implementing process improvements that drive sales growth and enhance decision-making.
Overview
6
6
years of professional experience
Work History
Underwriting and Sales Program Coordinator
Elevanta Health
07.2024 - Current
Facilitated underwriting and sales support for self-funded employer health plans, ensuring accuracy, compliance, and timely proposal delivery.
Evaluated and analyzed claims data, focusing on large losses and high claimant activity to enhance underwriting decisions and reduce potential financial exposure.
Communicate with internal teams, brokers, TPAs, and reporting vendors to address data and eligibility discrepancies.
Analyzed billing discrepancies, eligibility errors, and EDI file issues to ensure accurate claim payments.
Facilitated renewals, plan modifications, and continuous group maintenance for employer clients.
Office Manager
Spilker Family Medicine
02.2022 - 07.2024
Supervised front office operations, ensuring efficient patient scheduling and appointment management.
Coordinated communication between medical staff and patients, improving overall satisfaction ratings.
Analyzed front office performance metrics to identify areas for process improvement and efficiency gains.
Managing Bartender
Sixes Tavern
11.2019 - 07.2024
Analyzed sales data to identify trends, adjusting offerings to maximize profitability and customer appeal.
Maximized profitability by implementing cost-effective strategies for purchasing and waste reduction.
Increased customer satisfaction by providing exceptional service.
FACT Program Coordinator / PEI Program Coordinator / Case Manager at Community SolutionsFACT Program Coordinator / PEI Program Coordinator / Case Manager at Community Solutions