BREANDA FORTSON
Royston
Summary
Productive Service-driven Dependable
Professional trainer with strong background in developing and delivering effective training programs. Skilled in instructional design, curriculum development, and performance assessment. Strong focus on team collaboration, adaptability, and achieving results. Known for reliability, flexibility, and fostering positive learning environment.
Knowledgeable Desired Position with solid background in delivering engaging and effective training programs. Developed and implemented comprehensive training materials that enhanced employee performance and productivity. Proven ability in instructional design and group facilitation.
Overview
18
18
years of professional experience
Work History
Trainer
Whatabuger
05.2024 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Collaborated with subject matter experts to create accurate training content.
- Enhanced trainee engagement through interactive workshops and hands-on activities.
- Delivered dynamic presentations to facilitate learning and retention among diverse audiences.
- Streamlined processes for creating, updating, and distributing training materials, resulting in significant time savings for staff members involved in these tasks.
- Promoted a culture of continuous learning by advocating for professional development opportunities.
- Conducted comprehensive needs assessments to identify gaps in knowledge and skills, informing future program development.
- Developed customized training materials for various industries, ensuring relevance to the target audience.
- Advanced organizational goals through strategic development of training initiatives aligned with company objectives.
- Contributed to the retention of top talent by providing employees with the resources and support necessary to excel in their roles.
- Optimized training delivery schedules, accommodating diverse learning styles and work commitments.
- Streamlined onboarding process, reducing new hire ramp-up time.
Janitorial Worker
Cole & knight
06.2019 - Current
- Kept the indoor and outdoor dining areas clean by removing trash, wiping down tables, and restocking napkin dispensers
School Nutrition Worker
Elberton BOE
12.2020 - 04.2024
- Collaborated with the school nutrition team to develop healthy, balanced menus for student consumption.
- Ensured timely meal service by efficiently preparing and organizing food items for daily distribution.
- Supported special dietary needs of students by providing appropriate meal options based on individual requirements.
- Developed positive rapport with children demonstrating a caring and approachable demeanor, contributing to a welcoming cafeteria atmosphere.
- Monitored portion control measures consistently to minimize waste while meeting regulatory requirements for servings sizes per grade level groupings.
- Maintained positive relationships with vendors, negotiating contracts to secure the best pricing for ingredients and supplies.
- Contributed to increased student satisfaction with school meals by regularly soliciting feedback and making adjustments accordingly.
- Assisted in conducting regular kitchen equipment maintenance checks for optimal functionality and safety.
- Coordinated with teachers and administrators on various events requiring catering services or special menus for school functions.
- Assisted in training new staff members on kitchen procedures, safety protocols, and sanitation practices to maintain a safe working environment.
- Enhanced meal quality by preparing and serving nutritious meals to students daily.
- Participated in continuous professional development opportunities to stay current on industry trends, regulations, and best practices in school nutrition services.
- Implemented allergy awareness protocols to ensure that all students could safely enjoy their meals without risk of cross-contamination or exposure to allergens.
- Efficiently managed time-sensitive tasks such as heating/cooking foods from scratch within specified timeframe for optimal freshness upon serving.
- Provided excellent customer service when interacting with students, parents, faculty, and staff during meal times or other food-related events at the school setting.
- Managed food inventory, reducing waste and ensuring proper rotation of perishable items.
- Supported school-wide initiatives related to nutrition education, wellness programs, and community outreach events.
- Maintained food and sanitation standards to prevent food-borne illness and promote health.
- Provided support to individuals with special dietary need to meet unique nutritional requirements.
- Developed nutrition plans addressing individual patient diabetes and food allergies.
- Monitored food intake and evaluated nutritional status to identify areas of concern and respond promptly.
Shift Leader
Hardees
07.2017 - 05.2019
- Maintained a safe working environment by adhering to all safety procedures, policies, and regulations
- Guided both FOH and BOH employees through daily tasks and kept track of their progress throughout the day
- Kept track of employee actions to ensure effective safety, sanitation, and general housekeeping compliance, proactively protecting employees and customers from potential safety hazards and infection risks
- Assigned daily tasks to employees and kept track of their progress
Shipping Clerk
Lake Foods
12.2016 - 07.2018
- Customer service
- Team management
- Packing and scanning
- Kept accurate records of materials weights, bill amounts, and identified variances in [Software]
- Double-checked the accuracy of the product load and transported it safely throughout the warehouse
- Conducted research in order to address shipping and packaging errors
- Double-checked order data on a [Timeframe] basis to ensure that transactions and shipping dates were correct
- Kept track of everything
- Kept an eye on things
- Double-checked the accuracy of bills of lading, outgoing package paperwork, and other documents
Cashier
Bojangles
10.2014 - 11.2017
- Credit cards, checks, gift cards, and coupons were all processed by me
- Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans
- Trained team members to work as cashiers in accordance with company policies and procedures
- Helped customers by answering their questions and completing their requests
- Used cash registers and POS systems to request and record customer orders and compute bills
- Counted cash in the register drawer to keep the register balanced at the start and end of each shift
- Greeted them and gave them product information as customers entered
Cook
Bob's small town grillz
03.2007 - 11.2011
- Set up clean cutting boards and utensil baths at each workstation before each shift
- Sanitized food preparation areas, grills, and equipment to avoid cross-contamination from raw foods
- Ensure that all record-keeping, food-safety, and risk-management requirements are met
- Prepared identical dishes numerous times daily with consistent care, attention to detail and quality
- Made food according to recipes, portioning, cooking, and waste management guidelines
- Put food in proper storage containers, including [Type], and perishable items in the refrigerator for later use and to avoid spoilage
Education
High School Diploma -
Franklin County High School
Carnesville, GA01.2009
Skills
- Communications
- Shipping and receiving
- OSHA requirements knowledge
- Dietary planning
- Training initiatives
- Consistent approach
- Decision-making
- Relationship building
- Quality assurance
- Documentation and recordkeeping
- Employee relations
- Leadership development
Timeline
Trainer
Whatabuger
05.2024 - Current
School Nutrition Worker
Elberton BOE
12.2020 - 04.2024
Janitorial Worker
Cole & knight
06.2019 - Current
Shift Leader
Hardees
07.2017 - 05.2019
Shipping Clerk
Lake Foods
12.2016 - 07.2018
Cashier
Bojangles
10.2014 - 11.2017
Cook
Bob's small town grillz
03.2007 - 11.2011
High School Diploma -
Franklin County High School
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