Breanna Hubbard
Atlanta
Summary
Enthusiastic sales leader with proven interpersonal communication skills and solid history of success with customers. Boosts sales and generates new revenue streams with prospecting and negotiation skills Successful background consistently surpassing targets.
Overview
8
8
years of professional experience
Work History
Sales Professional
EH Automotive
06.2023 - Current
- Recognized for top sales performance, earning 'Salesperson of the Month' award on 4 occasions
- Sell and deliver a minimum of 20 units per month
- Established personal income goals that are consistent with dealership standards of productivity
- Provided tailored vehicle solutions by effectively identifying customer needs and delivering a seamless purchase process
- Skilled in managed the entire sales process, including trade-ins, financing and after sales service, with the focus of customer retention
- Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
- Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
- Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
Internet Sales Manager
RideNow Powersports
12.2022 - 06.2023
- Manage incoming phone calls and internet leads with requests about powersports vehicles
- Confirm sales appointments and perform long-term follow-up on all unsold customers
- Answer incoming calls & respond to internet inquiries promptly with courtesy, honesty, accuracy and professionalism
- Customer follow up and retention- Follow up with all unsold prospects daily and stay in contact with sold customers
- Keep abreast of incoming inventory and be able to operate software to locate our vehicles quickly and efficiently
- Data Entry- Maintain accurate and thorough customer information and all interactions with guests into the CRM
Sales Manager
Cronic Automotives
08.2020 - 12.2022
- Works with webmaster to update the website frequently with the dealership's existing inventory and current prices to attract new and repeat visitors
- Manages customer leads, responding to all inquiries in a quick and timely manner
- Answers customer questions on product inventory, according to their preferred method of communication, whether by phone, mail, or in person helping them find the best car for their needs
- Drives internet traffic into the dealership, making appointments for interested customers, and continuously following up throughout the buying process
- Understands the needs of a diverse client base and can adapt sales approach accordingly and has thorough knowledge of all dealership products and services
Internet Sales Associate
Hennessy of Southlake
01.2019 - 07.2020
- Understands automobiles by studying characteristics, capabilities, and features; comparing competitive models; inspecting automobiles
- Develops buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions
- Qualify buyers by understanding buyers' requirements and interests; matching requirements and interests to various models; building rapport
- Demonstrates automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services
- Closes sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobile
- Provides information to sales management by completing reports
- Updates job and product knowledge as required by manufacturer and Hennessy
- Communicates professionally and provides updates on customer interests and inquiries
Customer Accounts Manager
Aaron's
11.2016 - 12.2018
- Assist General Manager with operational functions which include account recommendations, payment frequency and payment history to monitor accuracy
- Build authentic customer relationships to support customers in their ownership goals and drive sales
- Manage the collections process by counseling customers to gain timely lease/merchandise renewals
- Maintain customers contact over the phone and through home visits
- Update customers information and maintain accuracy
- Manage entire accounts staff to achieve daily, weekly and monthly accounts department goals
- Clean and certify merchandise in the cleaning station for all merchandise personally returned
- Load, secure and protect product in company vehicle
- Safely operate company vehicle
- Assist the sales team with driving sales and meeting monthly quotas
Education
Bachelors - Business Administration, Non-Profit Leadership
Georgia State University
05.2016
Skills
- Sales Management
- Inventory Management
- Account Management
- Salesforce
- Time Management
- Organizational Skills
- Marketing
- Upselling and Cross Selling
- Objection handling
Training
- Negotiating for Gross Training
- Automotive Training
- Sales Training
- CPR Certification (2016 - Present)
Timeline
Sales Professional
EH Automotive
06.2023 - Current
Internet Sales Manager
RideNow Powersports
12.2022 - 06.2023
Sales Manager
Cronic Automotives
08.2020 - 12.2022
Internet Sales Associate
Hennessy of Southlake
01.2019 - 07.2020
Customer Accounts Manager
Aaron's
11.2016 - 12.2018
Bachelors - Business Administration, Non-Profit Leadership
Georgia State University
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