Breanna Sotelo

• Performed data entry and completed proper paperwork.
• Worked with vendors and technicians to provide items needed for work orders in homes.
• Create Purchase Orders for supplies and contracted work as needed.
• Unload inventory deliveries with and without forklift.
• Assisted management team with inventory needed and research for items to complete repairs.

• Managed appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.

● Invoices, Reservations, Customer Service

● Event planning, setup, clean up

• Oversaw office inventory activities by ordering, stocking and shipment receiving.
• Conducted regular inventory assessments of office and catering supplies, ordering necessary items proactively to prevent stock shortages.
• Enhanced team productivity by delegating tasks effectively and overseeing event workflow.

• Accepts phone call requests from residents and listens to their maintenance need to assess the severity, timing, and needs both in terms of labor and supplies
• Record all service requests into Yardi Voyager database to ensure accurate tracking.
• Follows up with maintenance team to ensure service was completed on time and accurately.
• Prepares and compiles miscellaneous reports for management including home history, work response time, completion percentage and others to allow management to properly monitor and improve service levels.
• Assists Facility Manager by maintaining a complex schedule, filing documents, preparing spreadsheets, and generating memos on an as needed basis.
• •Assists technicians with contacting residents as needed, updating work orders with information, pictures and times if needed.
• Assisted with IT calls as needed in the office, and fixed IT related items within scope of my work or with IT personnel