Brekia McClendon
Atlanta,Ga
Summary
Friendly and empathetic with excellent communication skills ready to provide exceptional patient care and support. Possesses foundational knowledge in healthcare procedures and patient management, proficient in scheduling and administrative tasks. Committed to enhancing patient experiences and ensuring smooth operations within healthcare facilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Services Coordinator
Emory Healthcare
07.2024 - Current
- Provided patient with after-visit summary and scheduled next appointment to maintain continuous care and facilitate treatment plan.
- Collected patient co-pay and issued receipt to confirm payment.
- Greeted and assisted patients with check-in procedures.
- Used EPIC to maintain electronic patient files, successfully maintaining over 100 patient files.
Medical Receptionist
Southside Medical Center
10.2022 - 05.2024
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Answered phone calls and messages for 6-physician pediatric,
dental, and primary care medical facility, scheduling appointments, and
handling patient inquiries.
Medical Assistant
TARR Medical Family And Primary Care
04.2020 - 10.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Called and faxed pharmacies to submit prescriptions and refills.
- Performed phlebotomy tasks efficiently while ensuring minimal
discomfort for patients during blood collection procedures.
Caregiver
Sunrise Senior Living
01.2018 - 04.2020
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Education
Medical Assistant Diploma -
Altierus Career College
Norcross, GA01-2020
High School Diploma -
Fredrick Douglas High School
Atlanta, GA05-2016
Skills
Front Desk Operations
Telephone Etiquette
Appointment Scheduling
Insurance Verification
EMR / EHR
Equipment Sterilization
Medical Terminology
Phlebotomy
Immunization Administration
CPR
Laboratory Specimen Collection
- Time management
- Problem-solving
- Elderly care
Certification
- OSHA Certified
- Basic Life Support Certification (BLS)
- HIPAA Certification
Timeline
Patient Services Coordinator
Emory Healthcare
07.2024 - Current
Medical Receptionist
Southside Medical Center
10.2022 - 05.2024
Medical Assistant
TARR Medical Family And Primary Care
04.2020 - 10.2022
Caregiver
Sunrise Senior Living
01.2018 - 04.2020
- OSHA Certified
- Basic Life Support Certification (BLS)
- HIPAA Certification
Medical Assistant Diploma -
Altierus Career College
High School Diploma -
Fredrick Douglas High School
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