BRENDA GLASS
Stone Mountain
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Pharmacy Delivery Driver
Optum, UnitedHealth Group
04.2024 - Current
- Maintained the integrity of sensitive medications with proper temperature control during transportation.
- Collaborated with pharmacists to resolve discrepancies or clarify instructions for patients, contributing to a seamless delivery process.
- Ensured compliance with all local traffic laws and regulations while conducting deliveries, minimizing liability risks for the pharmacy business operations.
- Optimized fuel efficiency through careful route planning and adherence to scheduled stops, reducing overall transportation costs.
- Reduced errors by thoroughly reviewing pharmacist notes before initiating deliveries, ensuring correct medications were provided to each patient.
- Safeguarded patient privacy and confidentiality by securely disposing of delivery documentation after completion.
- Contributed to team effort by supporting other drivers when needed, covering additional shifts or assisting with route planning tasks.
- Improved patient satisfaction by providing timely and accurate delivery of medications to their homes.
- Delivered packages to customer doorsteps and business offices.
Courier
Federal Express
03.2022 - 04.2024
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Ensured safe transportation of packages with careful handling and secure storage methods.
- Expedited urgent deliveries, prioritizing time-sensitive shipments to meet critical deadlines.
- Navigated complex urban environments swiftly, utilizing GPS technology and advanced planning techniques for efficient route management.
- Reduced customer complaints by providing timely updates and maintaining clear communication throughout the delivery process.
Warehouse Selector
TJX Companies, Marshalls
11.2021 - 03.2022
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Kept work areas neat, clean and free from debris.
- Followed orders precisely for correct items, sizes and quantities.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
- Added packed boxes to conveyor belts for movement to shipping stations.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
Assembly Line Worker
Step2 Warehouse
07.2020 - 11.2021
- Assembled components with minimal supervision, exceeding expected project milestones.
- Removed rough spots to enhance parts alignment and improve finishes.
- Used hand trucks, forklifts and scissor lifts to complete tasks and transport items.
- Boxed, labeled and transported items to support assembly operations.
- Inspected and tested components, assemblies and power tools for proper functionality.
- Assisted quality assurance by inspecting items and removing defective parts.
- Performed hand-finishing of final products after assembling component parts for items.
Executive Housekeeper
Hampton Inn
09.2015 - 07.2020
- Responsible for leading, training and supervising Room Attendants, House person to deliver outstanding guest service and cleanliness to the highest standards
- Assess inventory, assign and inspect rooms
- Comunicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas.
Senior Housekeeper
Marriott Atlanta
04.2014 - 09.2015
- Responsible for leading, training and supervising Room Attendants, House person to deliver outstanding guest service and cleanliness to the highest standards
- Assess inventory, assign and inspect rooms
- Ommunicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas
Supervisor
Holiday Inn 6310 Sugarloaf Pkwy
07.2013 - 04.2014
- Responsible for leading, training and supervising Room Attendants, House person to deliver outstanding guest service and cleanliness to the highest standards
- Assess inventory, assign and inspect rooms
- Ommunicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas
Supervisor
Hilton Garden Inn Atlanta, LakeHearn
08.2010 - 07.2013
- Responsible for leading, training and supervising Room Attendants, House person to deliver outstanding guest service and cleanliness to the highest standards
- Assess inventory, assign and inspect rooms
- Ommunicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas
Room Attendant/ Inspector
Hilton Garden Inn Stonecrest
05.2006 - 08.2010
- Inspected guest room for the highest cleanliness standards.
- Vacuumed floors, dusted furniture, and emptied trash.
- Made beds, stocked carts, and assisted in laundry when needed.
Education
High School Diploma -
South Side High
Glennwood, Atlanta, Ga.1991
Skills
- Scheduling
- Budgeting
- Cleaning
- Chemical handling
- Cleaning techniques
- Ordering cleaning supplies
- Organized Leadership
- Logging
- Order picking and processing
- Product picking
- Stocking
- Safety processes and procedures
- Order fulfillment
- Warehouse safety
- Safe Driving Practices
- GPS Navigation Proficiency
- Defensive Driving Techniques
- Delivery Scheduling Familiarity
- Teamwork and Collaboration
- Customer Service
- Dependable and reliable
- Attention to Detail
- Loading and unloading
- GPS and route planning
- Local routes understanding
- Shipping and packaging
- Delivery recordkeeping
- Pre-Trip and Post-Trip Inspections
- Dispatch Communication
- Familiarity with DOT regulations
Timeline
Pharmacy Delivery Driver
Optum, UnitedHealth Group
04.2024 - Current
Courier
Federal Express
03.2022 - 04.2024
Warehouse Selector
TJX Companies, Marshalls
11.2021 - 03.2022
Assembly Line Worker
Step2 Warehouse
07.2020 - 11.2021
Executive Housekeeper
Hampton Inn
09.2015 - 07.2020
Senior Housekeeper
Marriott Atlanta
04.2014 - 09.2015
Supervisor
Holiday Inn 6310 Sugarloaf Pkwy
07.2013 - 04.2014
Supervisor
Hilton Garden Inn Atlanta, LakeHearn
08.2010 - 07.2013
Room Attendant/ Inspector
Hilton Garden Inn Stonecrest
05.2006 - 08.2010
High School Diploma -
South Side High
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