Brenda Hulsman
Dublin
Summary
Dynamic customer service professional with extensive experience at Craft Culinary Concepts, excelling in cash management and enhancing customer satisfaction. Proven ability to train and mentor staff, streamline operations, and maintain accuracy in high-pressure environments. Recognized for reliability and a strong commitment to delivering exceptional service.
Overview
6
6
years of professional experience
Work History
Customer Service Cashier
The CBD Source
11.2024 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers in selecting products, providing knowledgeable recommendations and support.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Handled cash, credit, and debit transactions with attention to detail and security protocols.
Customer Service Cashier
Enmarket
04.2024 - 12.2024
- Collaborated with team members to optimize workflow during peak service hours.
- Supported inventory management by restocking shelves and monitoring product availability.
- Counted money in drawers at beginning and end of each shift.
Cashier
Food Depot Supermarket
06.2023 - 03.2024
- Processed customer transactions efficiently using POS systems.
- Provided excellent customer service by addressing inquiries and resolving issues.
- Maintained accurate cash drawer, ensuring proper handling of cash and credit transactions.
- Assisted in training new cashiers on operational procedures and customer interaction techniques.
Cashier Supervisor
Craft Culinary Concepts
09.2019 - 05.2021
- Supervised daily cash operations, ensuring accuracy and efficiency in transactions.
- Trained and mentored new cashiers on customer service protocols and register operations.
- Managed scheduling and staffing to optimize cashier coverage during peak hours.
- Developed and implemented process improvements to enhance workflow and reduce errors.
Education
Associate of Applied Science - Accounting
Oakland Community College
Bloomfield Hills, MIBachelor of Science - Business Management
Bakers Busisness
Auburn Hills, MISkills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash handling
- Cash register operation
- Cash management
- Cash handling expertise
- POS system operation
Timeline
Customer Service Cashier
The CBD Source
11.2024 - Current
Customer Service Cashier
Enmarket
04.2024 - 12.2024
Cashier
Food Depot Supermarket
06.2023 - 03.2024
Cashier Supervisor
Craft Culinary Concepts
09.2019 - 05.2021
Associate of Applied Science - Accounting
Oakland Community College
Bachelor of Science - Business Management
Bakers Busisness