Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brendan Dunlap

Acworth,GA

Summary

Professional driver prepared for role focused on efficient and timely deliveries. Brings valuable experience in route planning and customer service, ensuring reliable and consistent performance. Known for strong team collaboration and flexibility to adapt to changing schedules and tasks.

Overview

9
9
years of professional experience

Work History

Delivery Driver

Woodstock Delivery, INC (FedEx Ground Contractor)
07.2024 - Current
  • Operated Ford Transport & Ford P1100 Step-van, to deliver packages to recipient addresses
  • Loading & unloading parcels from vehicle
  • Interacting with customers, taking phone calls, & collecting signatures for ASR parcels.
  • Utilizing FedEx Forge & other similar systems through Zebra devices to assist with delivery
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Operations Administrator

FedEx Ground
08.2022 - 07.2024
  • Ensured packages are handled according to company policies & procedures. This includes repackaging damaged packages, processing hazardous materials, & ensuring compliance with safety & work rules.
  • Ensured production requirements were met while utilizing FedEx software
  • Collected data, analyzing it for regulatory reporting, & developing reports & assessment tools.
  • Ensured quality metrics are captured, analyzed, & communicated to management.
  • Assisted with investigations & resolving product specification related problems.
  • Participated in internal audits & ensuring adequate controls are maintained.
  • Promoted continuous improvement by utilizing established quality processes.

Barista Trainer/Team Lead

Starbucks
07.2019 - 08.2022
  • Learned every menu preparation & numerous off-label drinks to meet all customer needs.
  • Restocked display cases with attractive arrangements to promote specialty food items such as bagels & muffins.
  • Recommended products based on solid understanding of individual customer needs & preferences.
  • Maintained supply levels in counter & customer areas to meet typical needs.
  • Maintained & operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Engendered customer loyalty by remembering personal preferences & allergy information.

Team Member

C.J. GLOBAL ENTERPRISES LLC/MCDONALDS
01.2018 - 07.2019
  • Worked 3 different stations to provide optimal coverage & meet production goals.
  • Instructed junior team members on protocols & procedures of each station to maximize contributions.
  • Kept work areas clean, organized and safe to promote efficiency & team safety.
  • Continuously checked food products for quality assurance according to strict guidelines.
  • Leaned all required tasks quickly to maximize performance.
  • Developed strong cooperative relationships with coworkers & managers.
  • Contributed to team success by completing jobs quickly & accurately.

Clerk Cashier

LENNY'S DELI
01.2016 - 09.2018
  • Restocked, arranged & organized merchandise in front leanest drive product sales.
  • Processed POS transactions, including cash & credit purchases or refunds.
  • Educated customers on promotions to enhance sales.
  • Replenished sales floor merchandise and organized shelving, racks & bins for optimal appearance.
  • Promoted customer loyalty & consistent sales by delivering friendly service & knowledgeable assistance.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Increased sales by offering advice on purchases & promoting additional products.
  • Assisted customers by answering questions & fulfilling requests.

Education

High School Diploma -

Mountain Charter Education High School
Oakwood, GA
10.2020

Skills

  • Positive attitude
  • Service excellence
  • Valid Driver's license
  • Teamwork and collaboration
  • Consistently dependable
  • Effective time management
  • Navigation expertise
  • Customer service

Timeline

Delivery Driver

Woodstock Delivery, INC (FedEx Ground Contractor)
07.2024 - Current

Operations Administrator

FedEx Ground
08.2022 - 07.2024

Barista Trainer/Team Lead

Starbucks
07.2019 - 08.2022

Team Member

C.J. GLOBAL ENTERPRISES LLC/MCDONALDS
01.2018 - 07.2019

Clerk Cashier

LENNY'S DELI
01.2016 - 09.2018

High School Diploma -

Mountain Charter Education High School

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Brendan Dunlap