Brendan Edgecombe
Atlanta
Summary
Dynamic and mission-driven program manager with a decade of experience leading cross-functional behavioral health teams, launching new care initiatives, and delivering outcome-driven services for diverse populations. Proven success aligning program delivery with strategic organizational goals in both public and private sectors. Adept at managing client relationships, driving multi-agency collaborations, and leveraging data to demonstrate impact and ROI. Passionate about transforming behavioral health delivery through tech-enabled solutions and population health approaches.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Program Associate
Department of Aging and Community Living
04.2022 - Current
- Led data management and clinical service operations to support aging populations with quality care and resources. Ensured data integrity, compliance with reporting standards, and efficient delivery of clinical services.
- Provided oversight for clinical service programs, ensuring alignment with regulatory requirements and industry best practices.
- Managed data collection and analysis processes to track program performance and improve service delivery outcomes.
- Developed and submitted comprehensive reports to stakeholders, showcasing program impact and compliance with funding requirements.
- Collaborated with multidisciplinary teams to enhance service accessibility and quality for senior populations.
- Implemented strategies to optimize data systems, enabling real-time tracking and informed decision-making.
- Key Accomplishments:
- Streamlined reporting procedures, reducing turnaround times by 25%.
- Improved clinical service delivery through data-driven interventions, resulting in measurable increases in client satisfaction and health outcomes.
Program Manager
Sheppard Pratt
05.2019 - 03.2022
- Direct the operational, clinical, and administrative aspects of the Thriving Germantown program, a comprehensive initiative supporting families in underserved communities. Lead multidisciplinary teams to deliver evidence-based services, ensure program sustainability, and maintain compliance with regulatory frameworks.
- Oversee clinical operations, including intake assessments, diagnostic evaluations, and treatment planning, ensuring the highest quality of care for clients.
- Manage program budgets, providing fiscal oversight and ensuring alignment with funding requirements and organizational goals.
- Develop and maintain policies and procedures consistent with best practices and regulations, including HIPAA and FERPA standards.
- Foster partnerships by establishing MOUs and data-sharing agreements with community organizations, schools, and government agencies.
- Train staff and stakeholders on effective budget management, data collection, and compliance protocols.
- Represent the program to federal and local stakeholders, presenting outcomes and advocating for resources.
- Conduct annual community surveys and work with program evaluators to collect, analyze, and report data on program effectiveness.
- Key Accomplishments:
- Secured ongoing program funding by engaging private philanthropy and government agencies, ensuring sustainability.
- Spearheaded training sessions for 10+ partner agencies, enhancing their capacity for efficient budget and resource management.
- Successfully implemented strategies to align program operations with national standards, improving service delivery and compliance.
- Strengthened interagency collaboration, enabling integrated service delivery for families across multiple sectors.
- Led data-driven evaluations that highlighted program impact, resulting in improved client outcomes and increased stakeholder support.
Program Manager
Institute for African Man Development
01.2017 - 05.2019
- Led the design, implementation, and management of educational, vocational, and behavioral intervention programs supporting justice-involved individuals and underserved communities. Developed data-driven strategies and collaborated with multidisciplinary teams to address client needs and achieve measurable outcomes.
- Recruited, enrolled, and retained clients in programs aimed at personal development, vocational training, and family reintegration.
- Developed and maintained comprehensive treatment plans tailored to individual client goals and needs.
- Created program schedules, managed facilitator assignments, and ensured adherence to optimal staff-to-client ratios.
- Designed and implemented an electronic medical records (EMR) system to streamline client data management and reporting.
- Conducted program evaluations to identify strengths, address gaps, and enhance service delivery.
- Provided behavioral counseling and interventions based on thorough assessments of client progress and challenges.
- Key Accomplishments:
- Established standardized data management policies and procedures, improving the accuracy and reliability of program reporting.
- Successfully launched an EMR system, reducing administrative inefficiencies and improving access to client information.
- Enhanced client outcomes through targeted interventions, leading to improved vocational and behavioral results.
- Strengthened program reach and effectiveness by coordinating partnerships with local community organizations.
- Increased program enrollment by 50% through innovative outreach and engagement strategies.
Program Analyst
Big Brothers Big Sisters of Tampa Bay
01.2015 - 12.2016
- Managed a caseload of youth and mentor matches, ensuring program alignment with the organization’s mission to foster meaningful, long-term mentoring relationships. Provided guidance, resources, and support to mentees and mentors, focusing on personal, social, and academic growth for youth participants.
- Conducted thorough assessments of clients’ needs, addressing challenges at individual (micro), family (mezzo), and community (macro) levels.
- Maintained detailed records of monthly client activities, progress, and outcomes to ensure accountability and program quality.
- Provided mentorship and social-emotional support to youth aged 5 to 16, fostering personal and academic development.
- Collaborated with community partners, including Child Protective Services, schools, shelters, and local organizations, to connect clients with essential resources.
- Facilitated effective communication and engagement between mentors, mentees, and their families to ensure productive relationships.
- Key Accomplishments:
- Successfully managed a caseload of 20+ mentor-mentee matches, achieving high satisfaction rates among participants.
- Increased youth engagement through innovative programming and personalized support strategies.
- Strengthened community partnerships, expanding access to critical resources for mentees and their families.
- Delivered thorough, timely documentation that supported the program’s funding and reporting requirements.
Education
Bachelor of Arts - Social Work
Southeastern University
Lakeland, FL12.2016
Master of Science - Social Work
Howard University
Washington, DC12.2018
Skills
- Leadership & Strategy
- Partner & Stakeholder Management
- Behavioral Health & Clinical Knowledge
- Data Fluency
- Tech - Enabled Program Delivery
- Problem-solving
- Project management
- Decision-making
- Process improvement
Certification
- DC Health, Washington, D.C.
- Licensed Graduate Social Worker
- State of Maryland, Baltimore, MD.
- Licensed Master Social Worker
- Howard University, Washington, D.C.
- Criminal Justice Certificate
- Social Gerontology Certificate
- Screening, Brief Intervention & Referral to Treatment (SBIRT) Training (2018)
Community Service
Central Detention Facility, Washington, DC, 2017-01, Conducted case management services and placed referrals for inmates that were preparing for release from the facility.
Training
- Supervising Employee Performance, Conduct, and Leave, February 2-4, 2015: 24 hours
- OPM Training Center, Washington, DC
Date available to begin work
Immediately
Timeline
Program Associate
Department of Aging and Community Living
04.2022 - Current
Program Manager
Sheppard Pratt
05.2019 - 03.2022
Program Manager
Institute for African Man Development
01.2017 - 05.2019
Program Analyst
Big Brothers Big Sisters of Tampa Bay
01.2015 - 12.2016
Master of Science - Social Work
Howard University
Bachelor of Arts - Social Work
Southeastern University
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