Brenden LaRiviere
Savannah
Summary
Dynamic Pit Boss with extensive experience at Georgia Restaurant Ventures, excelling in customer service and efficient order management. Proven ability to enhance customer satisfaction through strong communication and multitasking skills. Recognized for maintaining a clean environment and fostering teamwork, while expertly expediting food orders to meet peak demands.
Overview
4
4
years of professional experience
Work History
Pit Boss
Georgia Restaurant Ventures
03.2021 - 04.2025
- Actively participated in ongoing training programs designed to keep skills sharp and knowledge up-to-date for the restaurant.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean dining environment.
- Contributed to a positive work atmosphere by fostering teamwork among colleagues while also demonstrating initiative when needed.
Education
GED -
Savannah Technical College
Savannah, GA09-2023
Skills
- Coordinated with other Staff Members to provide exceptional customer service
- Good with multiple forms of Order taking(DoordashWalkins, most 3 party vendors)
- able to expedite food orders between customers
Timeline
Pit Boss
Georgia Restaurant Ventures
03.2021 - 04.2025
GED -
Savannah Technical College
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