SR Logistics Account Execcutive Total Quality Logistics Inc.
Chickamauga
07.2016 - Current
Managed client relationships to enhance satisfaction and improve retention.
Coordinated logistics operations to achieve timely delivery of shipments.
Developed customized shipping solutions that addressed specific client needs.
Communicated with carriers to secure competitive pricing and services.
Resolved client issues promptly to maintain service quality.
Developed and implemented strategies for improving customer service excellence.
Planned routes for efficient distribution of goods across multiple locations according to customer requirements.
Managed a team of 10+ account executives responsible for providing logistics support to global customers.
Negotiated freight rates, terms and conditions, and contracts with carriers and shippers.
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