Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brennen Furness

Carrollton

Summary

Dynamic Assistant Store Manager at Avaas Spa and Tan with proven expertise in customer service and sales growth. Enhanced store performance through strategic merchandising and effective team leadership. Skilled in POS systems and inventory control, fostering a loyal customer base and driving repeat business through personalized interactions and proactive problem-solving.

Overview

5
5
years of professional experience

Work History

Assistant Store Manager

Avaas Spa and Tan
03.2023 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Performed routine equipment maintenance for optimal functionality and ensured a clean, safe environment for clients.
  • Participated in weekly team meetings contributing valuable insights regarding customer feedback, sales goals, and overall salon performance.
  • Educated clients on safe tanning practices to mitigate potential risks associated with UV exposure.
  • Collaborated with management to develop targeted marketing initiatives aimed at attracting new clientele through social media platforms and local events.
  • Assisted in training new Tanning Technicians on proper procedures and salon protocols, fostering a collaborative team environment.

Sales Associate

Prom Usa
11.2021 - 01.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Front Desk/Tanning Technician

Hawaiian Beach Tan
08.2020 - 05.2022
  • Completed necessary certifications in order to stay current with industry trends and advancements related to tanning technology safety standards.
  • Educated clients on safe tanning practices to mitigate potential risks associated with UV exposure.
  • Developed comprehensive knowledge of tanning products, enabling accurate recommendations to clients seeking guidance on at-home care.
  • Assisted in training new Tanning Technicians on proper procedures and salon protocols, fostering a collaborative team environment.
  • Boosted salon revenue by promoting package deals, add-on services, and retail items during client interactions.
  • Maintained detailed records of client visits, including session durations, product purchases, and any adverse reactions or concerns that arose during appointments.
  • Collaborated with management to develop targeted marketing initiatives aimed at attracting new clientele through social media platforms and local events.

Education

BBA - Business Marketing

University of West Georgia
Carrollton, GA
05-2026

Skills

  • Problem-solving
  • Customer service
  • Customer experience
  • Customer service and engagement
  • Inventory control
  • Time management
  • Team building and leadership
  • Store organization
  • Customer service management
  • POS systems
  • Goals and performance
  • Sales techniques
  • Sales growth

Timeline

Assistant Store Manager

Avaas Spa and Tan
03.2023 - Current

Sales Associate

Prom Usa
11.2021 - 01.2023

Front Desk/Tanning Technician

Hawaiian Beach Tan
08.2020 - 05.2022

BBA - Business Marketing

University of West Georgia

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Brennen Furness