Summary
Overview
Work History
Education
Skills
Timeline
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Brent Burch

White

Summary

With a proven track record at Sears Holdings, I excel in refrigerant handling and customer service, enhancing system efficiency and client satisfaction. My expertise in troubleshooting and mechanical skills, coupled with a knack for fostering teamwork, has consistently driven positive outcomes. Achieved a notable increase in operational efficiency, underscoring my commitment to excellence and collaborative success.

Experienced with refrigeration system diagnostics, repairs, and maintenance. Utilizes advanced troubleshooting techniques to ensure equipment reliability and longevity. Knowledge of industry standards and safety regulations, ensuring compliance and high-quality service delivery.

Knowledgeable [Desired Position] with solid background in maintaining and repairing refrigeration systems. Consistently ensured optimal performance and reliability of equipment by implementing preventative maintenance and efficient troubleshooting. Demonstrated proficiency in diagnosing issues and performing repairs, while also displaying strong attention to detail and safety protocols.

Dedicated and meticulous Refrigeration Technician with 40 years' experience performing detailed repair work while prioritizing and completing multiple tasks to achieve project goals. Flexible and focused team player with expertise in time management, troubleshooting, preventive maintenance and equipment operations.

Knowledgeable Refrigeration Technician experienced with different equipment and systems. Proficient in maintenance, repair and installations. Ready to bring [Number] years in the field to a challenging new role.

Overview

45
45
years of professional experience

Work History

Refrigeration Technician

Sears Holdings
10.2023 - Current
  • Improved system efficiency by conducting thorough diagnostics and implementing preventive maintenance measures for refrigeration systems.
  • Maintained safety standards by using appropriate protective gear and adhering to best practices.
  • Conducted diagnostic tests and read results.
  • Ensured safety compliance by following industry standards, guidelines, and regulations when installing or repairing refrigeration systems.
  • Performed predictive, preventive, and corrective maintenance on diverse systems.
  • Upheld a clean and organized working environment by maintaining tools, equipment, and workspaces in excellent condition for optimal performance and safety.
  • Completed root cause analysis to identify issues, understand problems and implement corrective plans.
  • Exceeded client expectations by providing detailed explanations of repair procedures, equipment maintenance schedules, and potential cost-saving measures for their refrigeration systems.
  • Provided exceptional customer service by addressing client concerns regarding their refrigeration equipment operation, performance, and maintenance requirements.
  • Refined diagnostic skills using state-of-the-art tools such as electronic leak detectors thermographic cameras pressure gauges to pinpoint issues quickly accurately with minimal disruption clients'' operations.
  • Enhanced customer satisfaction with prompt troubleshooting and repair of commercial and residential refrigeration units.
  • Repaired and replaced faulty motors, blowers, switches and compressor units.
  • Used technical skills, tools, and techniques like soldering to repair parts.
  • Consulted with customers to trace malfunctions and identify root causes, completing speedy repairs to return full performance levels.
  • Performed routine maintenance on heating and cooling systems.

Kitchen Mechanic and General Maintenance

Fairmont Orchid, Hawaii
02.2018 - 07.2023
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
  • Maintained accurate records of completed work orders, ensuring transparency for customers and management alike.
  • Enhanced customer satisfaction with prompt diagnosis and resolution of complex mechanical issues.
  • Streamlined repair processes by maintaining a well-organized and clean workspace, contributing to increased productivity.
  • Utilized computerized diagnostic equipment to conduct thorough inspections and determine outcomes.
  • Collaborated with team members to complete large-scale projects, ensuring timely completion and high-quality workmanship.
  • Diagnosed electrical problems using advanced diagnostic tools; repaired or replaced faulty wiring harnesses as needed for optimal functionality.
  • Mentored junior mechanics in proper diagnostic techniques, tool usage, and workplace safety practices to foster their growth within the company.
  • Consistently met or exceeded company performance metrics through diligent work ethic and attention to detail in all repair tasks.
  • Calculated costs of materials and labor to prepair detailed repair estimates.
  • Participated in ongoing training programs to stay current on industry trends and best practices.
  • Implemented eco-friendly waste disposal methods, contributing to sustainability efforts.
  • Trained new mechanics in diagnostic techniques, raising overall skill level of team.
  • Enhanced team morale and productivity by establishing positive work environment.
  • Boosted customer loyalty by providing detailed explanations of repairs and maintenance suggestions.
  • Reduced downtime for clients, swiftly identifying and addressing mechanical faults.
  • Repaired and replaced worn and damaged components.
  • Read and followed technical documentation to complete accurate repairs.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Investigated customer complaints to identify cause of malfunctions.
  • Corrected faults and maximized performance by rebuilding systems and individual components.

Owner

Waikoloa Appliance Service
01.2017 - 07.2023
  • Managed day-to-day business operations.
  • Monitored cash flow for sustainable operational practices.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Interacted well with customers to build connections and nurture relationships.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.

Appliance Servicer and General Maintainance

Hilton Grand Vacations
01.2015 - 12.2017
  • Increased team productivity with effective communication and collaboration strategies.
  • Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
  • Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
  • Assisted in training new employees on company policies, procedures, and best practices to improve overall efficiency.
  • Completed routine maintenance tasks efficiently, ensuring optimal equipment performance and minimizing downtime.
  • Provided exceptional service to clients, fostering strong relationships and repeat business.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Followed safety protocols while working, avoiding accidents and injuries.
  • Confirmed excellent customer service by quickly resolving customer concerns.
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Removed safety hazards, soiled items, and trash from customer areas.
  • Checked tools and equipment to prevent accidents and injuries.
  • Monitored and maintained organized work space, confirming efficient operations.
  • Explained repair and maintenance procedures to customers for full comprehension.
  • Trained and mentored new employees on company procedures and safety protocols.

Co-Owner

Central Service
01.1980 - 07.2014
  • Enhanced customer satisfaction by developing personalized service protocols.
  • Optimized budget allocations by reviewing expenditure and identifying cost-saving opportunities.
  • Conducted regular financial analysis to guide investment decisions.
  • Increased market presence by formulating and executing long-term business strategies.
  • Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
  • Collaborated with co-owner on strategic planning initiatives for long-term business success.
  • Improved customer satisfaction ratings by consistently delivering high-quality products and services.
  • Ensured accurate record-keeping for financial transactions, maintaining organized documentation for easy reference during audits or other inquiries.
  • Mentored employees to improve work performance, promoting professional development and growth within the company.
  • Established foundational processes for business operations.
  • Maintained compliance with industry regulations and legal requirements through diligent oversight of business practices.
  • Developed a strong company culture, fostering teamwork and collaboration among staff members.
  • Cultivated a safe working environment by adhering to workplace safety policies and providing necessary resources for employee wellbeing.
  • Enhanced business operations by implementing efficient management strategies and streamlining processes.
  • Negotiated favorable contracts with suppliers, resulting in reduced costs and improved product quality.
  • Optimized inventory management systems for streamlined ordering processes and reduced waste levels.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Recruited, interviewed and hired new staff members and developed training materials for employees.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Interacted well with customers to build connections and nurture relationships.
  • Assisted in recruiting, hiring and training of team members.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.

Education

No Degree - Electrical School

Middle Georgia Technical School
Macon, GA
01-1980

High School Diploma -

Southwest Highschool
Macon, GA
05-1976

Skills

  • Refrigerant handling
  • Customer service
  • Testing and repair
  • Troubleshooting skills
  • Mechanical skills
  • Safety awareness
  • Temperature controls
  • Pressure testing
  • Motor replacement
  • Troubleshooting
  • Schematic reading
  • Diagnostic testing
  • Electrical diagnostics
  • Commercial refrigeration
  • Electrical
  • Defrost controls
  • [Type] brand expertise
  • Piping brazing
  • Compressor overhauls
  • Leak detection
  • Evaporator coils
  • Cooling systems
  • Blueprints and diagrams
  • Wiring
  • Fan blade adjustment
  • System charging
  • Teamwork
  • Teamwork and collaboration
  • Team player
  • Problem-solving
  • Repairs and troubleshooting
  • Time management
  • Piping and brazing
  • Attention to detail
  • Listening skills
  • Leak checks
  • Flexible and adaptable
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Critical thinking
  • Troubleshooting components
  • Organizational skills
  • Team collaboration
  • Verbal and written communication
  • Performing maintenance
  • Decision-making
  • Wiring testing
  • Circuit testing
  • Testing and troubleshooting
  • Physical strength
  • Relationship building
  • Safety procedures
  • Coolant charging
  • Equipment cleaning
  • Equipment servicing
  • Unit troubleshooting
  • Diagnosing faults
  • Safety protocols
  • Repairing refrigeration systems

Timeline

Refrigeration Technician

Sears Holdings
10.2023 - Current

Kitchen Mechanic and General Maintenance

Fairmont Orchid, Hawaii
02.2018 - 07.2023

Owner

Waikoloa Appliance Service
01.2017 - 07.2023

Appliance Servicer and General Maintainance

Hilton Grand Vacations
01.2015 - 12.2017

Co-Owner

Central Service
01.1980 - 07.2014

No Degree - Electrical School

Middle Georgia Technical School

High School Diploma -

Southwest Highschool

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Brent Burch