Brett Fletcher
Jackson
Summary
Reliable and upbeat person who is successful at promoting customer loyalty, satisfaction, and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, event operations, communication and sales while also an effective team leader. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
7
7
years of professional experience
Work History
Tournament Director
Hurricane Junior Golf Tour
01.2024 - 02.2025
- Promoted the tournament through strategic marketing efforts, resulting in increased attendance and visibility.
- Demonstrated excellent problem-solving capabilities under high-pressure situations during live events.
- Ensured timely communication of important information to all parties involved in the event planning process.
- Cultivated strong relationships with customers to build loyalty and repeat business.
- Managed a team of event operations interns and had them report to me during events to ensure everything was perfect.
Golf Pro Shop Assistant
ClubCorp USA Inc.
05.2022 - 08.2023
- Promoted the game of golf and maintained high level of professionalism and service.
- Assisted with sales, merchandising, and advertising.
- Administered point of sales applications and trained new team members in customer service and operations details.
- Collected payments for sales transactions and issued receipts for merchandise sales, greens fees and cart and club rentals.
- Developed strong rapport with customers and created positive impression of business.
- Assisted with tournament operations by setting up the course, tee times, pairings, and sponsors.
Chaplain
Alpha Tau Omega Fraternity
11.2021 - 11.2022
- Provided spiritual guidance, emotional support, and direct care to all brothers of the fraternity.
- Provided spiritual care through prayer and weekly Bible studies.
- Met with individuals, discussed issues compassionately, and determined appropriate type of involvement to meet spiritual needs.
- Oversaw administration and management of all areas of ministry and chapter events within the fraternity.
COVID-19 Temperature Screener
SK Microworks America, Inc.
03.2020 - 10.2020
- Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
- Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
- Tracked and monitored health status of individuals entering premises to provide protection and control contamination.
Radio Host
WGJA 92.1 FM
11.2017 - 07.2019
- Operated studio sound boards, music, and software for slick, professional music broadcasts.
- Produced daily radio segments focused on music, current events, sports, and local topics.
- Hosted a weekly talk show with the coach of the towns high school team head coach during the season.
- Interviewed local Icons to raise brand profile and build listener engagement.
Education
Bachelor of Science - Sports Management
Georgia Southern University
12.2023
Skills
- Effective Customer Communication
- Operations Management
- Program Leadership
- Strong Communication, Interpersonal Skills
- Goal-Driven
- Critical Thinking
- Organizational leadership
- Event management
Timeline
Tournament Director
Hurricane Junior Golf Tour
01.2024 - 02.2025
Golf Pro Shop Assistant
ClubCorp USA Inc.
05.2022 - 08.2023
Chaplain
Alpha Tau Omega Fraternity
11.2021 - 11.2022
COVID-19 Temperature Screener
SK Microworks America, Inc.
03.2020 - 10.2020
Radio Host
WGJA 92.1 FM
11.2017 - 07.2019
Bachelor of Science - Sports Management
Georgia Southern University
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