Brett Walker
Marietta
Summary
Versatile creative professional with an emphasis on photography and graphic design. Committed to delivering exceptional customer support and engaging visual content.
Overview
2026
2026
years of professional experience
Work History
Freelancer
Self
Marietta
2011 - Current
- photography | graphic design | mixed media
Contract Manager
Univ. of FL / FL Dept. of Health - CMS
Tallahassee
2007 - 2010
- Monitored vendors for compliance, ensuring satisfaction of contractual budget and deliverables requirements.
- Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
- Maintained accurate documentation of contract changes for future reference and audit purposes.
Purchasing Specialist
FL Department of Management Services
Tallahassee
2005 - 2007
- Conducted market research and analysis to identify potential suppliers and evaluate pricing strategies.
- Negotiated prices, terms and conditions with suppliers to obtain best possible pricing.
- Analyzed vendor performance, reviewed compliance, and communicated corrective action requirements to vendors.
Customer Service Representative Level 2
Accenture
Tallahassee
2003 - 2005
- Provided technical assistance to buyers trying to utilize the various contract agreements within MyFloridaMarketPlace, the State of Florida's official portal for governmental purchasing.
- Assisted existing and potential vendors with access to the various online requests for bids, solicitations, and proposals.
- Documented customer interactions accurately to improve service follow-up and resolution.
Claims Processor
FL Agency for Workforce Innovation
Tallahassee
2002 - 2003
- Handled sensitive claimant information with confidentiality and discretion in all interactions.
- Verified claim data correctness in preparation for processing.
- Assisted claimants via telephone inquiries related to their specific claim status or general questions about the state's services.
Temporary Office Assistant
Assurant
Miami
2001 - 2002
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
Field Office Assistant
US Census Bureau
Tallahassee
2000 - 2000
- Processed field employee applications and timesheet submissions.
- Maintained an accurate and timely record of office supplies, and placed orders for replacements as needed.
- Assisted with mail distribution within the Field Office on a daily basis.
Education
Bachelor of Science - Studio Arts
Florida State University
01-1999
Skills
- Creative thinking
- Attention to detail
- Problem solving
- Multitasking and organization
- Customer support
- Proficient in multiple imaging software programs, ie Adobe Lightroom, Photoshop Elements, etc
Timeline
Freelancer
Self
2011 - Current
Contract Manager
Univ. of FL / FL Dept. of Health - CMS
2007 - 2010
Purchasing Specialist
FL Department of Management Services
2005 - 2007
Customer Service Representative Level 2
Accenture
2003 - 2005
Claims Processor
FL Agency for Workforce Innovation
2002 - 2003
Temporary Office Assistant
Assurant
2001 - 2002
Field Office Assistant
US Census Bureau
2000 - 2000
Bachelor of Science - Studio Arts
Florida State University