Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brett Wessel

Monroe

Summary

Experienced individual in Operations with a talent for problem-solving and navigating challenges. Proactive approach to new tasks, consistently addressing issues to optimize processes and support team objectives. Recognized for adaptability, creativity, and a results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

8
8
years of professional experience

Work History

Vendor Returns Process Assistant (L3)

Amazon Fulfillment
01.2025 - Current
  • Coaching expected area standards to associates in picking, packing and dock departments.
  • Problem solving on a daily basis to keep dwelling backlog numbers low.
  • Daily use of company software's (Yard management, Rodeo, Removals Execution Viewer, Outbound Logistics, and Trans-logistics) to monitor available work, problem solving and performance metrics.
  • Quality checks with associate performance and accuracy.
  • Ensure all areas are functioning along safety guidelines.
  • Communication with all operation teams to labor share associates to department to obtain pick, pack and dock daily goals.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Pick Process Assistant (L3)

Amazon Fulfillment
12.2023 - Current
  • Monitoring five separate picking locations to ensure all CPTs are picked in a timely manner
  • Partner with Pack PA/AM with business needs and CPT completion
  • Managing 5-30 Associates
  • Labor Tracking and Quality/productivity metrics
  • Working closely with Amnesty Floor Monitors with POD assistance and floor health issues

Ship Dock Process Assistant (L3)

Amazon Fulfillment
08.2023 - 12.2023
  • Taking on ownership for on time CPT departures
  • Tackling quality metrics to individual associates to the dock as a whole and individual qualities
  • Working with a smaller team to accomplish low DPMO and quality errors with higher volume goals
  • Conducted training and change management processes to improve operations.
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Monitored and reported on process performance to verify compliance with established Amazon standards.

Ship Dock Seasonal Process Assistant (L1)

Amazon Fulfillment
03.2023 - 08.2023
  • Ensuring all CPTs (Critical Pull Time) packages are palletized and loaded before the expected departure time
  • Labor tracking and Quality Metrics
  • Productivity metrics

Ship Dock Process Guide (L1)

Amazon Fulfillment
11.2020 - 03.2023
  • Assist Process Assistant and Area Manager to obtain daily goals and metrics
  • Learning Ambassador: Trained new hires and cross training for current associates

Delivery Driver & Package Handler

FedEx Ground
01.2017 - 08.2020
  • Unload trailers for upcoming deliveries
  • Loaded delivery trucks for daily routes
  • Maintained two routes-routes changed daily (130-150 stops)
  • Volunteered for additional routes as needed
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Education

Operations And Supply Chain Management

Colorado State University Global
Fort Collins, CO
04-2026

Bachelor of Arts - Music Business

Full Sail University
Winter Park, FL
11-2014

Degree - Liberal Arts - Music Concentration and General Education

Pima Community College
05.2012

High School Diploma - undefined

Catalina Foothills High School
05.2008

Skills

  • Quirosity- Pick Bronze Level
  • Quirosity- Pick Silver Level
  • Ship Dock Learning Ambassador
  • Trailer Dock Release Certified
  • PIT Certified
  • Time Management
  • Leadership and Mentorship
  • Loading and unloading procedures
  • Production leadership
  • Shipment processing
  • Delivery management
  • Customer needs assessment

Timeline

Vendor Returns Process Assistant (L3)

Amazon Fulfillment
01.2025 - Current

Pick Process Assistant (L3)

Amazon Fulfillment
12.2023 - Current

Ship Dock Process Assistant (L3)

Amazon Fulfillment
08.2023 - 12.2023

Ship Dock Seasonal Process Assistant (L1)

Amazon Fulfillment
03.2023 - 08.2023

Ship Dock Process Guide (L1)

Amazon Fulfillment
11.2020 - 03.2023

Delivery Driver & Package Handler

FedEx Ground
01.2017 - 08.2020

Degree - Liberal Arts - Music Concentration and General Education

Pima Community College

High School Diploma - undefined

Catalina Foothills High School

Operations And Supply Chain Management

Colorado State University Global

Bachelor of Arts - Music Business

Full Sail University
Brett Wessel