Bria Rorie
Monroe
Summary
Individual with a strong work ethic, aptitude for quick learning, a positive attitude, and strong administrative, clerical, and problem-solving capabilities. Self-driven office assistant seeking to assist clients and coworkers by utilizing technical and customer service abilities. has more than 4 years of expertise in the office, the customer, and the clerical field.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
Georgia Department Of Transportation
09.2023 - Current
- Simple bookkeeping for the DBE reports that contractors send to me. I would perform simple operations like addition, multiplication, and division.
- Optimize calendar management for my supervisors by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Promote a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Create and maintain databases to track and record contractors data.
- Provide contractors with DBE Instructions and Goals.
- Send Quantities to contractors.
- Add new projects to reports or change the dates on reports for previous projects.
- Answers multi-line phone system, routing calls, delivering messages to individuals in the department.
- Restock supplies and placed purchase orders to maintain adequate stock levels.
- Operate all office machines
- Display functional familiarity with Microsoft Office functions such as Excel and Word.
Front Desk Receptionist
Rick Hendrick Buick Gmc
07.2021 - 05.2022
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Scheduled appointments and maintained and updated appointment calendars.
- Ordered office supplies
- Conducting meetings for new onboarding employees.
- Increasing employee retention rates by managing workplace satisfaction to an overall 90% success rate, by creating and maintaining a positive work environment.
- I would buy office supplies for the office, like shoes, office uniforms, coats and sweaters.
Office Assistant
Piedmont Hospital
01.2019 - 06.2021
- Schedules patient appointments for medical procedures/cases for designated department, including medical procedure directives from phone, faxes, or other instructions.
- Confirms schedule with doctor's offices, including time of procedure and communicates and resolves any conflict about daily schedule(s).
- Communicates clearly to doctors' offices and parents any instructions related to appointments.
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Maintained business records by updating customer information.
Office Assistant
Kids R Kids Learning Academy
06.2016 - 05.2018
- Manage new student and family enrollment process including creating accounts, billing, and processing payments.
- Receptionist during operating hours.
- Responsible for completing inventory and ordering responsibilities for office, classroom, and materials in support of the schools operations.
- Excellent communication, customer service, and problem solving skills, including Microsoft Office( Word, Excel, Outlook) Apple devices and technology.
- Basic accounting knowledge and experience with account receivables
- Strong organization skills, multi-tasking and managed time to meet frequently changing deadlines in a fast-paced environment
- Very detailed-oriented, task driven, and self-directed in completing work items.
Front Desk Receptionist
Boys And Girls Club
05.2013 - 08.2014
- Handled payment processing and provided customers with receipts and proper bills and change.
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
- Maintained contact list
- Ordered office supplies
- Replied to emails, telephone or face to face inquiries
- Coordinate office procedures
- Provided information by answering questions and requests
- Maintained computer and manual filing systems
- Maintained supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders from supplies
- Purchased items for the club, including games, food, exercise equipment, and school materials for the children to use during homework sessions.
Education
BBA - Business Administration And Accounting
Strayer University
Washington, DC10.2024
High School Diploma -
Cedar Shoals High School
Athens, GA05.2016
Skills
- Microsoft word, Powerpoint, Skype for business, Teams for meetings, OneNote, Excel
- Bookkeeping
- Multi-Line Phone Systems
- Customer Service-Oriented
- Administrative Skills such as: Correspondence, email, and fax
- Team Collaboration
Timeline
Administrative Assistant
Georgia Department Of Transportation
09.2023 - Current
Front Desk Receptionist
Rick Hendrick Buick Gmc
07.2021 - 05.2022
Office Assistant
Piedmont Hospital
01.2019 - 06.2021
Office Assistant
Kids R Kids Learning Academy
06.2016 - 05.2018
Front Desk Receptionist
Boys And Girls Club
05.2013 - 08.2014
BBA - Business Administration And Accounting
Strayer University
High School Diploma -
Cedar Shoals High School
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