Brian Canterbury

Supervised troop logistics, streamlining resources.

Conducted thorough training for team members.

Overlook day to day activities of section

• Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
• Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
• Finalized daily logs on schedule to update internal records and uphold DOT requirements.
• Coordinated effectively with shippers, receivers, brokers, or other relevant stakeholders to ensure smooth logistics handling during each trip.

• Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
• Collaborated with team members to create effective strategies for improving overall customer experience.
• Managed high call volume while maintaining a courteous and professional demeanor.
• Assisted new employees with training, sharing best practices for handling difficult situations and achieving positive outcomes.