Brian Harris
Decatur
Summary
Adept at policy and program development with a proven track record at Agiliti (UHS), I excel in customer service and team leadership. Skilled in Microsoft Office and known for adaptability, I've successfully trained teams, enhanced operational efficiency, and delivered quality healthcare solutions across multiple territories. My approach combines keen attention to detail with collaborative problem-solving.
Overview
14
14
years of professional experience
Work History
Laser Technician V
Agiliti (UHS)
04.2022 - Current
- Certified to operate 16+ specific laser systems in a variety of surgical procedures with the ability to perform minor repair laser systems to ensure proper use and maintenance.
- Train new staff on quality control and Standard operating procedures.
- Verbally assist doctors with surgeries and non-invasive procedures.
- Demonstrate ability to lead and motivate to drive positive results in healthcare settings.
- Maintain supplies needed to complete surgical laser procedures.
- Delivers lasers and supplies to facilities.
- Travels domestically around the US to train technicians and cover laser cases
- Provides pertinent information to surgeons during procedures.
- Provides quality customer service to numerous amounts of facilities throughout the territory.
- Provides written reports for all cases
Surgical Coordinator
Agiliti (UHS)
03.2018 - 04.2022
- Oversees operations for Jacksonville, Tallahassee, Savannah, Lake City, Gainesville, Palatka, and other Florida & Georgia territories.
- Clinical support and Sales, Coordinating use of new devices and products with potential customers.
- Plans, directs, coordinates and assigns manpower to meet aggressive daily schedules.
- Manages a staff of 8 laser technicians.
- Manages a fleet of 8 Transit Vans.
- Encourages creative thinking, problem solving, and empowerment as part of the management team to improve morale and teamwork.
- Confidently manages the overall operation including financial management, quality assurance, customer service, safety, teammate satisfaction, quality index scores and equipment maintenance.
- Closely collaborates with management team to make necessary improvements and satisfy customer needs.
- Establishes and maintains vendor partnerships.
- Determines the most cost-effective procedures and routes for shipments.
- Communicates with warehouses and customers regarding outgoing orders.
- Assesses current trends to assist with decision making.
- Determines customer needs and develops program initiatives according to preferences.
- Assists in achieving monthly revenue goals.
- Implements strategies to increase process effectiveness.
- Creates standard operating procedures.
Laser Technician II
Agiliti (UHS)
07.2014 - 03.2018
- Certified to operate 5 to 8 specific laser systems in a variety of surgical procedures with the ability to perform minor repair laser systems to ensure proper use and maintenance.
- Trained new staff on quality control procedures.
- Assisted doctors with surgeries and non-invasive procedures.
- Demonstrated ability to lead and motivate outstanding healthcare.
- Maintain supplies needed to complete surgical laser procedures.
- Delivers lasers and supplies to facilities.
- Drives for long periods of time to meet other territories.
- Provides pertinent information to surgeons during procedures.
- Provides quality customer service to numerous amounts of facilities throughout the territory.
- Provides written reports for all cases
Laser Technician I
UHS Surgical Services
01.2014 - 07.2014
- Certified to operate 1 to 4 specific laser systems in a variety of surgical procedures with the ability to perform minor repair laser systems to ensure proper use and maintenance.
- Trained new staff on quality control procedures.
- Assisted doctors with surgeries and non-invasive procedures.
- Demonstrated ability to lead and motivate outstanding healthcare
- Maintain supplies needed to complete surgical laser procedures.
- Delivers lasers and supplies to facilities.
- Drives for long periods of time to meet other territories.
- Provides pertinent information to surgeons during procedures.
- Provides quality customer service to numerous amounts of facilities throughout the territory.
- Provides written reports for all cases
Hospital Service Technician I
Universal Hospital Services
03.2011 - 01.2014
- Directs staff through their daily routines and interact with customers to ensure that they have a satisfying experience on first, second, and third shift.
- Receive and process incoming supplies and equipment from operating rooms and nursing units in hospitals.
- Clean, sterilize, and prepare equipment and other supplies for patient care.
- Transport equipment within the hospital; this includes the physical movement of equipment between floors.
- Strictly adhere to the policies set forth in company policies.
- Performed monthly inventory and maintained office and medical supply counts.
- Implemented necessary changes based on evaluation of staffing requirements and floor assignments.
- Demonstrated ability to lead and motivate outstanding healthcare teams.
- Contributed substantially to successful department JCAHO accreditation.
- Implemented new floor assignments based on evaluation of staffing requirements.
- Followed infection control procedures.
- Trained new staff on quality control procedures.
Education
Bachelor - Health Science (Pre-Physician)
South College
Nashville, TNDiploma -
William M. Raines High School
Jacksonville, FL06.2008
Skills
- Policy and program development expertise
- Customer Service
- Motivated self-starter with a strong desire to learn
- Team-player with excellent communication skills
- Flexible, reliable, and dependable
- Proficient with Microsoft Office products (ie Outlook, Word, Internet Explorer)
- Delegating Tasks
- Adaptability
- Assessing Progress/Outcomes
- Attention to Detail
- Collaboration
Critical thinking abilities
Timeline
Laser Technician V
Agiliti (UHS)
04.2022 - Current
Surgical Coordinator
Agiliti (UHS)
03.2018 - 04.2022
Laser Technician II
Agiliti (UHS)
07.2014 - 03.2018
Laser Technician I
UHS Surgical Services
01.2014 - 07.2014
Hospital Service Technician I
Universal Hospital Services
03.2011 - 01.2014
Bachelor - Health Science (Pre-Physician)
South College
Diploma -
William M. Raines High School
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