Brian Tyson
Lithia Springs
Summary
Experienced Underground Utility Technician with expertise in locating and repairing buried low-voltage utilities and performing preventive maintenance. Demonstrates strong problem-solving skills in vehicle diagnostics and equipment maintenance while ensuring safety compliance. Promoted to Technician III in 18 months, showcasing technical proficiency and leadership in mentoring junior staff.
Overview
4
4
years of professional experience
Work History
Tech II
Hub Group
Mableton, GA
12.2025 - Current
- Performed preventative maintenance and inspections on commercial trailers.
- Diagnosed and repaired brake, suspension, electrical, and lighting systems.
- Completed tire replacements, air system repairs, and structural trailer repairs.
- Used diagnostic software and maintenance systems to document repairs and inspections.
- Ensured all repairs met DOT and company safety standards while minimizing fleet downtime.
Trailer Technician
Werner Enterprises
Lithia Springs, GA
05.2025 - 12.2025
- Diagnosed and resolved mechanical and electrical issues, ensuring reliable fleet operation
- Inspected, maintained, and repaired trailer brake, lighting, air, and suspension systems to enhance safety and performance
- Performed welding and fabrication on trailer structures and components, contributing to structural integrity and longevity
- Maintain compliance with DOT safety and operational standards
Machine Operator
AT&T
Douglasville, GA
08.2024 - 03.2025
- Operated production machinery in a safe and efficient manner, while adhering to all safety protocols.
- Ensured workspace organization to promote safety and efficiency.
- Executed detailed work orders to ensure accurate completion of assigned tasks.
- Operated production machinery safely and efficiently, complying with all safety protocols to minimize risk.
Tech III | CSR/Truck Washer
Penske
Kennesaw, GA
07.2022 - 08.2024
- Coordinated rentals and resolved customer inquiries as Customer Service Representative (CSR) at Penske, enhancing communication between customers, drivers, and internal teams.
- Promoted to Technician III after 18 months due to strong technical skills and consistent performance.
- Performed advanced vehicle diagnostics, preventive maintenance, and repairs to ensure fleet reliability.
- Mentored junior technicians, ensuring adherence to safety and operational standards while fostering skill development.
Education
High School Diploma -
Hiram High School
Hiram, GeorgiaAssociate of Science - Computer Engineering
Chattahoochee Technical College
Marietta, GA05-2028
Skills
- Troubleshooting
- Network support
- System troubleshooting
- Quality control
- Technical Support
- Preventive Maintenance
- Documentation
- Power Tools and Equipment
- Machinery operations
- Technical troubleshooting
- Work planning
- Time management
- System Maintenance
- Hardware Troubleshooting
- Customer interaction
- Relationship building
- Tech-Savvy
Additional Information
- 5+ years of proven success in customer care and relationship management across diverse industries, including utilities, transportation, and hospitality
- Strong background in restaurant and hospitality environments, where professionalism, multitasking, and customer satisfaction were key to daily operations
- Known for delivering exceptional service under pressure, building lasting client relationships, and creating positive experiences in fast-paced settings
Timeline
Tech II
Hub Group
12.2025 - Current
Trailer Technician
Werner Enterprises
05.2025 - 12.2025
Machine Operator
AT&T
08.2024 - 03.2025
Tech III | CSR/Truck Washer
Penske
07.2022 - 08.2024
High School Diploma -
Hiram High School
Associate of Science - Computer Engineering
Chattahoochee Technical College